AppGuard 3.x 32/64 Bit

Discussion in 'other anti-malware software' started by shadek, Mar 12, 2011.

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  1. fearlessscientist

    fearlessscientist Registered Member

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    Are the system folders like Program Files write protected ? I have placed emsisoft emergency kit in program files folder and when I started the program it said the folder is write protected. I had to give read/write permission to emsisoft folder alone to do the update, but my antivirus does not have any issue in updating. o_O
     
  2. smith2006

    smith2006 Registered Member

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    1) Yes, read/write access to c:\sandbox folder is needed. I didn't mention as It is in this way since AppGuard 3.X

    See https://www.wilderssecurity.com/showpost.php?p=2288586&postcount=3204

    2) For me, updates are succesful in Medium level

    http://imageshack.us/photo/my-images/24/fvmy.jpg/




     
  3. Barb_C

    Barb_C Developer

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    Pete what OS are you running?
     
  4. Barb_C

    Barb_C Developer

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    Yes, MBRGuard should have been removed with uninstall of 3.x.

    It seems that everything worked as expected until your last attempt when you ran cleanmbr unGuarded and expected that cleanmbr would take down your system. What protection level were you in? Did you check to see if there were any additional events in the Windows Event Log? Is it reproducible?

    It is good to know that we are still protecting against these types of attacks with the Application layer protection. That is to say that AppGuard still protects the MBR even though it is by way of keeping the executables from running at the application layer.
     
  5. Barb_C

    Barb_C Developer

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    High is recommended in version 3. It is equivalent to the new Medium in version 4.
    In fact, we've eliminated the old "Medium" level that was in version 3 because we found that most people never used that level.

    Unless you are running on XP, there are no known conflicts with other AV programs. On XP, I believe there may be a conflict with some versions of McAfee. You should add your AV as a power application in version 3.x. In 4.0 you should not have to add your AV as a power application.
     
  6. Barb_C

    Barb_C Developer

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  7. Barb_C

    Barb_C Developer

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    Let me make sure I understand:

    Did you add as power app in 3.x?
    Have you added as power app in 4.0? If so, are you seeing different results.

    Sorry if I'm being so thick o_O
     
  8. Barb_C

    Barb_C Developer

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    You're right, in Install Mode, Opera should have been able to update itself. Do you happen to have the exact AppGuard blocking events?

    Also, yes the new 64-bit AppGuard processes should go in Program Files directory. It will be done in a future release.
     
  9. Barb_C

    Barb_C Developer

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    It's a single activation. If you uninstall (and you're connected to the Internet while uninstalling), your license will be deactivated and you can either install on another computer or the same computer.

    Also, if you reformat before you uninstall, you may be able to install on the same computer and use the same license (I'll check with the license people) as the license gets bound to the computer using various hardware identifiers so the same license may be able be recognized on the same machine.

    If for some reason, you lose a valid license (perhaps your computer goes belly-up for any reason or you can't re-install on the same PC after reformatting) and you need a replacement, contact Blue Ridge Support and they will most likely authorize an additional activation.
     
  10. Barb_C

    Barb_C Developer

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    Okay, I know that my Eirik was generous with the licenses, but I don't recall him providing any single person with 32 lifetime licenses.:cautious:
     
  11. Barb_C

    Barb_C Developer

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    Any chance you have the blocking events that were reported when the updates failed. They will be in your Windows Event Log.
     
  12. Barb_C

    Barb_C Developer

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    As long as you haven't added emsisoft as a Guarded Application, AppGuard should not interfere with it. I don't this is an AppGuard related issue.
     
  13. Peter2150

    Peter2150 Global Moderator

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    Hi Barb

    That was win 7 x64. Also so far it was only one setting, changing the period before going to screen saver. Using trial installs I also tested on two XP systems, and it worked fine. But that was the difference between XP and Win 7

    On Win 7 it is a registry write that is being blocked.

    On a different note, I am getting quite a few memory read/write errors, that I used to configure to stop in 3.5.6 But other then the screen saver I haven't seen any negative effect. May be the only affect is on ME. :)

    Pete
     
  14. Peter2150

    Peter2150 Global Moderator

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    Hi Barb

    I was in lockdown mode but running with the usermode exception. In lockdown it caused the program to crash, when the exception was guarded, but when unguarded. it allowed the program to run but the system was protected. Note this was on a XP vm machine

    Since cleanmbr wouldn't run on Win 7 x64, I found a new piece of MBR malware that did. Once it got past the initial ability to run, it was bye bye system. So indeed we do need MBR guard.

    Pete
     
  15. Peter2150

    Peter2150 Global Moderator

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    Hi Barb

    The issue with Adobe Acrobat XI Pro wasn't a memory guard type issue. It was a folder just like Sandboxie, that Acrobat needs access to.

    I would suspect that this may not be an issue for the regular version of Appguard, as I would guess I may be the only one here running anything but the reader. For Enterprise that's another matter.

    I guess what I am saying is since I know what to do it's easy for me. When I first got the error from Acrobat it took a bit to connect the dots.

    Another thought. May be all that you want to do is put a note in the help file, indicate the error message and solution. If you want I can provide an image of the error message.


    Pete
     
  16. Peter2150

    Peter2150 Global Moderator

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    Hi Barb

    Just an update. On one of my XP laptops that I have 4.0 on as a trial, I just did an update of Adobe Reader in medium mode, and it worked fine.

    Pete
     
  17. FleischmannTV

    FleischmannTV Registered Member

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    I have a question regarding the inheritance of the guarded app status of guarded apps' child processes. Let's say EA's Origin is located in system-space and not running at the moment. If I launch it on my own it should not be guarded. What happens if it is launched from within a guarded app, say Google Chrome. Does it inherit the guarded restrictions in that case?
     
  18. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    Here they are from Event Viewer:

    • Prevented process <C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe | C:\Program Files (x86)\Opera\launcher.exe> from writing to <c:\windows\inf\setupapi.app.log>.
    • Prevented process <C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe | C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe> from writing to <c:\program files (x86)\opera\16.0.1196.73\opera_100_percent.pak>.
    • Prevented process <C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe | C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe> from writing to <c:\program files (x86)\opera\17.0.1241.45\opera_100_percent.pak>.
    • Prevented process <C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe | C:\Users\USER\AppData\Local\Temp\CProgram Files (x86)Opera\installing\launcher.exe> from writing to <c:\program files (x86)\opera\17.0.1241.45>.
     
  19. stackz

    stackz Registered Member

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    Was this as a guarded user space launch in Locked Down mode? I gather you must be on an administrator account and allowed the malware to elevate for there to be any chance of raw disk write access.
     
  20. Peter2150

    Peter2150 Global Moderator

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    Yes to both questions. I have another security product that has something similiar to guarding an app, but doesn't limit to certain system areas and it did protect the system.

    Pete
     
  21. TomAZ

    TomAZ Registered Member

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    Not trying to take this off-topic, but I'm curious, Pete. . . what was the "other" security program that saved the day? By chance was it ERP?
     
  22. jmonge

    jmonge Registered Member

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  23. fearlessscientist

    fearlessscientist Registered Member

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    I checked the event log. It had an error code 80200010 which means no internet connection :argh: Guess my internet connection broke momentarily and I dint notice that. Thanks.
     
  24. Peter2150

    Peter2150 Global Moderator

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    No it wasn't ERP. If you allowed the executable it would be bye bye. It was Online Armor. I manually added the exe file to the program list and had it ask, but also set it to Run Safer. When I ran it I selected allow for every question, and system was protected.

    But note the difference by design. Appguard only protects certain system areas.

    Pete
     
  25. Brandonn2010

    Brandonn2010 Registered Member

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    It was PowerApp in 3.x and ran fine. I removed it in 4.x and it won't run, but does run as a PowerApp. I think it's because it runs from AppData or accesses AppData. Why Blizzard made it run like that, I don't know.
     
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