Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    Thanks! Was breaking my mind on this one. Thanks for your patience.
     
  2. Sampei Nihira

    Sampei Nihira Registered Member

    Joined:
    Apr 7, 2013
    Posts:
    3,365
    Location:
    Italy
    Th for all.
    See you soon.;)
     
  3. Gandalf_The_Grey

    Gandalf_The_Grey Registered Member

    Joined:
    Jan 31, 2012
    Posts:
    1,188
    Location:
    The Netherlands
    The same over here on Windows 8 64 Bit. :thumb:
     
  4. newyorkjet

    newyorkjet Registered Member

    Joined:
    Jan 17, 2013
    Posts:
    63
    Location:
    UK
    Build 201 working well on Win 7 64 bit - no speed slowdown.
     
  5. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,538
    Location:
    Sweden
    Will beta updates update to stable version when released or will it keep updating itself to the next beta available? :)
     
  6. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    Beta doesnt update. Build 201 will be a release on either Monday or Tuesday.
     
  7. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,538
    Location:
    Sweden
    Ok! Thank you for the information. Looking forward to the new release!
     
  8. amadeusmy

    amadeusmy Registered Member

    Joined:
    Jun 1, 2013
    Posts:
    1
    Location:
    USA
    My infected PC is 32-bit Windows XP. My clean/healthy PC is 64-bit Windows 7.

    To run HitmanPro on the 32-bit PC, does the USB stick need the 32-bit version of the software? Or does it matter?

    When I try to install the 32-bit version of HMP on the stick connected to my 64-bit PC, I get a message stating that the 64-bit OS was detected and that I must install the 64-bit HMP. If my infected computer needs the 32-bit HMP and my healthy computer is 64-bit, what do I do to create the USB boot stick?

    So.....I installed the 64-bit version of the software onto the USB stick.
    I powered off the infected PD and attached the USB stick.
    I powered on, entered the boot order menu, and chose USB Flash drive.
    The logon screen appeared. HMP did NOT eventually start after 15 seconds, as the instructions said it would.
    So I logged on.....with my password....and waited for HMP to start. It never did. Is this because of the 32-bit vs. 64-bit issue I described above?
     
  9. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    When you have created the HitmanPro USB flash drive (using HitmanPro) it will contain both 32 and 64-bit version so you can use the stick on either computer.

    Just use the 64-bit version to create the stick on a 64-bit computer. The stick will get both 32 and 64-bit binaries. Just click on the karate-guy-button next to the Settings button and it will all be very easy to create a stick.

    Please visit http://www.hitmanpro.com/kickstart for description, video's and manuals.
     
  10. lucijamtrv91

    lucijamtrv91 Registered Member

    Joined:
    Sep 14, 2011
    Posts:
    37
    can you ask anyone for help because I do not know how to resolve the problem...
    maybe I am activate 2or 3 times my hitman pro whit regular license key for 1 year and now i can not activate because i reached maximum number of activation....I was contact suport but anyone not respond me....thanks
     
  11. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    Send me your key via PM and I will sort it out.
     
  12. lucijamtrv91

    lucijamtrv91 Registered Member

    Joined:
    Sep 14, 2011
    Posts:
    37
    thank you solved the problem....
     
  13. Mops21

    Mops21 Registered Member

    Joined:
    Oct 5, 2010
    Posts:
    2,743
    Location:
    Germany
  14. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,538
    Location:
    Sweden
    201 working great so far. :thumb:
     
  15. Brandonn2010

    Brandonn2010 Registered Member

    Joined:
    Jan 10, 2011
    Posts:
    1,854
    Oh joy of joys, the auto-update ACTUALLY WORKED from 199 to 201! :D
     
  16. Tarnak

    Tarnak Registered Member

    Joined:
    Feb 5, 2007
    Posts:
    5,296
    I have scanned earlier today one of my snapshots, which is OK.

    ScreenShot_HMP_scan comparison_32.gif


    I am now scanning another snapshot, and is taking much longer to scan.

    ScreenShot_HMP_slow scanning_02.jpg

    P.S. Scan has not completed, yet.
     
  17. FanJ

    FanJ Updates Team

    Joined:
    Feb 9, 2002
    Posts:
    4,650
  18. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    Of course, see also my Tweets regarding the attack.

    HitmanPro detects and removes any Zeus/Citadel using forensics (not using signatures):
    https://twitter.com/erikloman/status/342735824485511168

    Also HitmanPro.Alert instantly alerts the user when his browser was compromised by the attack (here Firefox 21):
    https://twitter.com/erikloman/status/342737644255600640
     
  19. FanJ

    FanJ Updates Team

    Joined:
    Feb 9, 2002
    Posts:
    4,650
    Thanks Eric, I expected so :thumb:
    It's getting time I buy a licence ;)

    Unfortunatily I don't use Twitter, so I cannot read your Tweets ;)
     
  20. jmonge

    jmonge Registered Member

    Joined:
    Mar 20, 2008
    Posts:
    13,744
    Location:
    Canada
    this is a must scaner:thumb: :thumb:
     
  21. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,538
    Location:
    Sweden
    You don't need an account to read tweets. :)
     
  22. krutoi

    krutoi Registered Member

    Joined:
    Aug 15, 2011
    Posts:
    3
    Decided to give Kickstart a try this morning, but so far no joy... I have tried the release version and the beta version of the main program to create a usb drive, and have also tried the sidekick CD as well. Each time I get to the boot screen and have a blinking cursor and hitting 1, 2, or 3 does nothing - just more blinking.

    I have adjusted the boot order in different ways as suggested in the troubleshooting list, but nothing seems to solve the problem.

    target machine is HP/Compaq 6730b running Win7pro
     
  23. Mops21

    Mops21 Registered Member

    Joined:
    Oct 5, 2010
    Posts:
    2,743
    Location:
    Germany
    Hi erik

    I have 5 Files for you to whitelist

    Properties
    Name cryptsvc.dll
    Location C:\Windows\system32
    Size 130 KB
    Time 3.9 days ago (2013-06-11 19:48:11)
    Entropy 6.5
    Product Microsoft® Windows® Operating System
    Publisher Microsoft Corporation
    Description Cryptographic Services
    Version 6.0.6002.18831
    Copyright © Microsoft Corporation. All rights reserved.
    Service CryptSvc
    SHA-256 FEA7ACDDE2357CF0542B338A6B99BE5A3A409813FDA17B19CC0FC443EB0CBF92

    Scoring (11.0)
    Starts automatically as a service during system bootup.
    Program starts automatically without user intervention.
    Time indicates that the file appeared recently on this computer.
    The file is in use by one or more active processes.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKLM\SYSTEM\CurrentControlSet\Services\CryptSvc\

    Properties
    Name ieframe.dll
    Location C:\Windows\System32
    Size 10.6 MB
    Time 2.1 days ago (2013-06-13 16:41:36)
    Entropy 6.4
    Product Windows® Internet Explorer
    Publisher Microsoft Corporation
    Description Internet Explorer
    Version 8.00.6001.19437
    Copyright © Microsoft Corporation. All rights reserved.
    SHA-256 C05AC4368B30378DEE544F67546B286E1C354C9F99D88F1819A625C51DB2E5DE

    Scoring (8.0)
    Program starts automatically without user intervention.
    Time indicates that the file appeared recently on this computer.
    The file is in use by one or more active processes.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
    HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
    HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}

    References
    HKLM\SOFTWARE\Classes\CLSID\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\
    HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\

    Properties
    Name ie4uinit.exe
    Location C:\Windows\system32
    Size 170 KB
    Time 2.1 days ago (2013-06-13 16:41:34)
    Entropy 7.3
    Product Windows® Internet Explorer
    Publisher Microsoft Corporation
    Description IE Per-User Initialization Utility
    Version 8.00.6001.19437
    Copyright © Microsoft Corporation. All rights reserved.
    SHA-256 F5B0E99827C0C76E4F24CBE631A49D045D3A4DAED1AFA02A140D70CC2005F746

    Scoring (11.0)
    Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
    Program starts automatically without user intervention.
    Time indicates that the file appeared recently on this computer.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}\
    HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}\

    Properties
    Name iedkcs32.dll
    Location C:\Windows\System32
    Size 379 KB
    Time 2.1 days ago (2013-06-13 16:41:34)
    Entropy 6.0
    Product Windows® Internet Explorer
    Publisher Microsoft Corporation
    Description IEAK branding
    Version 18.00.6001.19437
    Copyright © Microsoft Corporation. All rights reserved.
    SHA-256 CDBE29F4887B9628CB27B5EC79FD24D99750005B8000BCED17E6BDCC853D52A1

    Scoring (6.0)
    Program starts automatically without user intervention.
    Time indicates that the file appeared recently on this computer.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}\

    Properties
    Name NPSWF32_11_7_700_224.dll
    Location C:\Windows\system32\Macromed\Flash
    Size 15.3 MB
    Time 3.9 days ago (2013-06-11 20:15:40)
    Authenticode Valid
    Entropy 7.0
    RSA Key Size 2048
    SHA-256 E181F28C9915DC807AE575552EE4504F915866DB002A8FDAC84D3E4FA1D54B10

    Scoring (6.0)
    Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
    Authors name is missing in version info. This is not common to most programs.
    Version control is missing. This file is probably created by an individual. This is not typical for most programs.
    Program starts automatically without user intervention.
    Time indicates that the file appeared recently on this computer.
    Program is code signed with a valid Authenticode certificate.

    Startup
    HKLM\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer\

    References
    C:\Windows\system32\Macromed\Flash\flashplayer.xpt


    Virustota Results

    SHA256: fea7acdde2357cf0542b338a6b99be5a3a409813fda17b19cc0fc443eb0cbf92
    SHA1: 0f5e3cac93c712839c0bb93efdbc27d66d7cbf9d
    MD5: 3ede4c1f9672c972479201544969adcb
    Dateigröße: 130.0 KB ( 133120 bytes )
    Dateiname: cryptsvc.dll
    Datei-Typ: Win32 DLL
    Erkennungsrate: 0 / 47
    Analyse-Datum: 2013-06-15 16:37:12 UTC ( vor 0 Minuten )

    SHA256: c05ac4368b30378dee544f67546b286e1c354c9f99d88f1819a625c51db2e5de
    SHA1: 1876110e53257dfe5f378229895c903e1773ff53
    MD5: 0ec07d529decd00e2987998cd5ea148d
    Dateigröße: 10.6 MB ( 11111424 bytes )
    Dateiname: ieframe.dll
    Datei-Typ: Win32 DLL
    Erkennungsrate: 0 / 47
    Analyse-Datum: 2013-06-15 16:40:17 UTC ( vor 0 Minuten )

    SHA256: f5b0e99827c0c76e4f24cbe631a49d045d3a4daed1afa02a140d70cc2005f746
    SHA1: f33ab2f128d6947c10282c026ffe69bfa2ab7d76
    MD5: 32ce0cec088bac0bb3c611f9340ab521
    Dateigröße: 170.0 KB ( 174080 bytes )
    Dateiname: ie4uinit.exe
    Datei-Typ: Win32 EXE
    Erkennungsrate: 0 / 47
    Analyse-Datum: 2013-06-15 16:42:13 UTC ( vor 0 Minuten )

    SHA256: cdbe29f4887b9628cb27b5ec79fd24d99750005b8000bced17e6bdcc853d52a1
    SHA1: 0f41d03d7cb5c42f4a86c020de76151edca4d7c8
    MD5: 95231473a575ea545c2a5f9e0f6c5b46
    Dateigröße: 378.5 KB ( 387584 bytes )
    Dateiname: iedkcs32.dll
    Datei-Typ: Win32 DLL
    Erkennungsrate: 0 / 47
    Analyse-Datum: 2013-06-15 16:43:46 UTC ( vor 0 Minuten )

    SHA256: e181f28c9915dc807ae575552ee4504f915866db002a8fdac84d3e4fa1d54b10
    SHA1: af043f34146c9611221f148980ff02ea6cc2c02d
    MD5: 3d76b5c0e02ecc19c1f5756e8fd97f72
    Dateigröße: 15.3 MB ( 16033160 bytes )
    Dateiname: NPSWF32_11_7_700_224.dll
    Datei-Typ: Win32 DLL
    Erkennungsrate: 0 / 47
    Analyse-Datum: 2013-06-15 16:47:21 UTC ( vor 1 Minute )
     

    Attached Files:

  24. Mops21

    Mops21 Registered Member

    Joined:
    Oct 5, 2010
    Posts:
    2,743
    Location:
    Germany
    Hi erik

    And here is the Scan Log for the 5 Files

    Code:
    HitmanPro 3.7.6.201
    www.hitmanpro.com
    
       Computer name . . . . : ALEXANDERROB-PC
       Windows . . . . . . . : 6.0.2.6002.X86/2
       User name . . . . . . : AlexanderRob-PC\Alexander Robrecht
       UAC . . . . . . . . . : Enabled
       License . . . . . . . : Free
    
       Scan date . . . . . . : 2013-06-15 18:19:18
       Scan mode . . . . . . : EWS
       Scan duration . . . . : 8m 53s
       Disk access mode  . . : Direct disk access (SRB)
       Cloud . . . . . . . . : Internet
       Reboot  . . . . . . . : No
    
       Threats . . . . . . . : 0
       Traces  . . . . . . . : 125
    
       Objects scanned . . . : 4.288.071
       Files scanned . . . . : 71.213
       Remnants scanned  . . : 2.896.026 files / 1.320.832 keys
    
    Early Warning Scoring _______________________________________________________
    
       C:\Windows\system32\cryptsvc.dll
          Size . . . . . . . : 133.120 bytes
          Age  . . . . . . . : 3.9 days (2013-06-11 19:48:11)
          Entropy  . . . . . : 6.5
          SHA-256  . . . . . : FEA7ACDDE2357CF0542B338A6B99BE5A3A409813FDA17B19CC0FC443EB0CBF92
          Product  . . . . . : Microsoft® Windows® Operating System
          Publisher  . . . . : Microsoft Corporation
          Description  . . . : Cryptographic Services
          Version  . . . . . : 6.0.6002.18831
          Copyright  . . . . : © Microsoft Corporation. All rights reserved.
          Service  . . . . . : CryptSvc
          Fuzzy  . . . . . . : 11.0
             Starts automatically as a service during system bootup.
             Program starts automatically without user intervention.
             Time indicates that the file appeared recently on this computer.
             The file is in use by one or more active processes.
             The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
             The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.
          Startup
             HKLM\SYSTEM\CurrentControlSet\Services\CryptSvc\
    
       C:\Windows\system32\ie4uinit.exe
          Size . . . . . . . : 174.080 bytes
          Age  . . . . . . . : 2.1 days (2013-06-13 16:41:34)
          Entropy  . . . . . : 7.3
          SHA-256  . . . . . : F5B0E99827C0C76E4F24CBE631A49D045D3A4DAED1AFA02A140D70CC2005F746
          Product  . . . . . : Windows® Internet Explorer
          Publisher  . . . . : Microsoft Corporation
          Description  . . . : IE Per-User Initialization Utility
          Version  . . . . . : 8.00.6001.19437
          Copyright  . . . . : © Microsoft Corporation. All rights reserved.
          Fuzzy  . . . . . . : 11.0
             Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
             Program starts automatically without user intervention.
             Time indicates that the file appeared recently on this computer.
             The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
             The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.
          Startup
             HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}\
             HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}\
    
       C:\Windows\System32\iedkcs32.dll
          Size . . . . . . . : 387.584 bytes
          Age  . . . . . . . : 2.1 days (2013-06-13 16:41:34)
          Entropy  . . . . . : 6.0
          SHA-256  . . . . . : CDBE29F4887B9628CB27B5EC79FD24D99750005B8000BCED17E6BDCC853D52A1
          Product  . . . . . : Windows® Internet Explorer
          Publisher  . . . . : Microsoft Corporation
          Description  . . . : IEAK branding
          Version  . . . . . : 18.00.6001.19437
          Copyright  . . . . : © Microsoft Corporation. All rights reserved.
          Fuzzy  . . . . . . : 6.0
             Program starts automatically without user intervention.
             Time indicates that the file appeared recently on this computer.
             The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
             The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.
          Startup
             HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}\
    
       C:\Windows\System32\ieframe.dll
          Size . . . . . . . : 11.111.424 bytes
          Age  . . . . . . . : 2.1 days (2013-06-13 16:41:36)
          Entropy  . . . . . : 6.4
          SHA-256  . . . . . : C05AC4368B30378DEE544F67546B286E1C354C9F99D88F1819A625C51DB2E5DE
          Product  . . . . . : Windows® Internet Explorer
          Publisher  . . . . : Microsoft Corporation
          Description  . . . : Internet Explorer
          Version  . . . . . : 8.00.6001.19437
          Copyright  . . . . : © Microsoft Corporation. All rights reserved.
          Fuzzy  . . . . . . : 8.0
             Program starts automatically without user intervention.
             Time indicates that the file appeared recently on this computer.
             The file is in use by one or more active processes.
             The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
             The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.
          Startup
             HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
             HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
             HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
          References
             HKLM\SOFTWARE\Classes\CLSID\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\
             HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\
    
       C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll
          Size . . . . . . . : 16.033.160 bytes
          Age  . . . . . . . : 3.9 days (2013-06-11 20:15:40)
          Entropy  . . . . . : 7.0
          SHA-256  . . . . . : E181F28C9915DC807AE575552EE4504F915866DB002A8FDAC84D3E4FA1D54B10
          RSA Key Size . . . : 2048
          Authenticode . . . : Valid
          Fuzzy  . . . . . . : 6.0
             Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
             Authors name is missing in version info. This is not common to most programs.
             Version control is missing. This file is probably created by an individual. This is not typical for most programs.
             Program starts automatically without user intervention.
             Time indicates that the file appeared recently on this computer.
             Program is code signed with a valid Authenticode certificate.
          Startup
             HKLM\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer\
          References
             C:\Windows\system32\Macromed\Flash\flashplayer.xpt
          Forensic Cluster
              0.0s C:\Windows\System32\Macromed\Flash\NPSWF32_11_7_700_224.dll
              0.3s C:\Windows\System32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe
              0.5s C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
    
    
    
    
     
  25. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    If you have a multi-boot/multi-disk system then it currently will not work on your system.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.