AppGuard 3.x 32/64 Bit

I see that there are two (2) ESET processes running: ekrn.exe & egui.exe

Should I add both of these processes to PowerApps & MemoryGuard Exception or just the ekrn.exe?

 

Just adding ekrn.exe as a powerapp is sufficient.

 

No one can help me please?

 

Not enough information to be able to help, some suggestions:

What is your OS, what does the Event viewer (look in Administrative Tools of your start menu) tell you?

Have you checked the logs of your other security aps?

Have you tried creating that directory yourself?

Have you tried contacting BarbC (of AppGuard)?

 

Hi.
Thak You for your answer.

W7 x64
Using OA + EAM

Eroor MsiInstaller
Product: Blue Ridge Networks AppGuard ® Consumer -- Error 1317.An error occurred while attempting to create the directory C:\Users\xxxxx\AppData

Nothing on OA.

The directory already exists.

I'm waiting He answer here because i'm testing the program (Not bought them yet)

 

I had a Windows crash (BSOD) after installing ESET NOD32 version 6.X. I had AppGuard turned OFF during the installation and AppGuard remains turned off on that PC. The Windows Minidump showed that the crash occurred in BrnFilelock.sys which is a part of EdgeGuard.

Was this just a freak thing that won't happen again? Is there anything that I can do to prevent this from happening again?

See the following Thread, starting with Post #14.

https://www.wilderssecurity.com/showthread.php?t=347949

Thanks in Advance.

 

Thank You.

I will try that.

I want to test AppGuard because i'm thinking about give up from ERP and replace it for AppGuard.

 

@Peter2150:

Did not work.

 

BarbC,

I sent you a PM this morning with the download link for my Windows Minidump file. Please review this Minidump file and give comments/suggestions.

Thank you.

 

Yes.

Something strange.

All other programs work well.

I tried Voodooshield and works well.

With ERP i can't open IE nor Outlook but i can install it without problem.

With Appuard, i can't even install it and give me the 1373 error.

 

You should send your dump file to BlueRidge Networks support if you have not already. It could be valuable for improving Appguard.
Here is the link: AppGuard@BlueRidgeNetworks.com

 

Thank you.

I just EMailed the Minidump file to them.

 

Thanks for sending it! You do all Appguard users a favor when sending it. Your helping to ensure a good quality product for us all.

 

Your Welcome.

 

Sorry, I thought that this problem sounded familiar (another user had an installation issue recently and was able to solve it) and I wanted to review that case before replying. Anyway, it may be related to his problem (you are getting a different error message number, but it does appear to be similar). He solved the problem using http://www.youtube.com/watch?v=agkNKi8VdLw.

If that doesn't solve your problem check the following:

1. Are you logged into Windows as a local Admin?
2. Have you disabled your Antivirus and other security software?

If you are still having issues, please run the AppGuard installation from a Command Prompt with the following parameters:

Setup.exe /v “/Log c:\temp\logfile.log”

​

Notes:

​

/v and /Log are case sensitive.​

Please make sure that you are running the Command Prompt as an Administrator. Send the log to AppGuard@BlueRidgeNetworks.com.

 

Hi.

Thank You for your answer.

I tried the youtube solution but did not work.

I'm logged as a Local Admin and i tried to install into various ways, including the uninstallation of all my security software but still did not work.


The command Setup.exe /v “/Log c:\temp\logfile.log” did not work.

Only Setup.exe /v works.

 

I'm sorry, I'm not at a location where I can verify the answer, but please note, that the "Log" parameter is case sensitive. Also if there are spaces in the log file path, I think that you must put single quotes around it. I'll try to get a more definitive response later.

 

Hi.

Finaly I solved the problem.

Was a permission problem @ System in AppData Folder.


Here's the resolution in Portuguese Language:
Propriedades-Segurança (SYSTEM) - Avançadas - Permissões - Alterar Permissões - Editar -> Select all (Permitir)

 

I know you solved your problem, but I've had a chance to play around with the command line parameters for the installation package this morning. Apparently "Log" is not case senstivie, but there is no space between the /v and the quotation mark. So this should work:

setup.exe /v"/log c:\temp\logfile.log"
​

I haven't figured out how to write to log file that has spaces in its path.

 

Glad you solved it!

 

You are right.

ERP now works OK.



EDIT:
I'm just editing to say that ERP only works when AppGuard is installed.

I'm testing both, and now I uninstalled AppGuard and the problem with ERP+IE+Outlook came back.

Strange...

 

AppGuard is magic!!!!