window 7 64bit

I installed eset nod32 6 (x64) in my PC but in the task manager i found that the ekrn.exe *32 running in 32bit.So it is normal?

 

Ekrn is a 32-bit application, it's ok.

 

Hi reevesloh
Many, if not all antivirus solutions out there, designed to run on 64 bit system has a mix of 64 bit and 32 bit configuration.(hybrid). See also: Are ESET Smart Security and ESET NOD32 Antivirus native 64-bit applications?

Regards, Janus

 

Ohh like this thk for your help xD Also in version 6 did i nid to enable pre-release update and also if got any update version will it automaticlly update?I meant Nod 32 version

 

No, you do not need to enable pre-release updates. ( only if a moderator or one from Eset support ask you to do so,... in those cases where a pre-release update will resolve an issue) Open the main window of nod32 version 6, go to " Update" .There you will find the " Check for updates" button , which will inform you if a newer version of nod32 is available. (then it will retrieve the newer version and update nod32 automatically.)

Regards, Janus

 

Thk u xD

 

i see Eset Nod 32 ver:6.0.308.0 is available so i checked product update and it said product up to date but my current version is 6.0.306.0!!Did i still nid to uninstall old version and update to new like ver 5?

 

Hello

It is the same for me reevesloh, I guess that the new version is not pushed out to everyone yet. Besides that, it is only a minor update, so if you do not have problems regarding : Outlook plugin crashed in specific situations and SSL scanning issue with certain type of data, then I would said that it is not a major necessary update for everyone.

Regards, Janus

 

The product update through the program window should be active now. Please let us know if this is still not the case for you.

 

Still remain the same "my product is up to date"

 

Do you have English v6 installed?

 

Yup i from malaysian

 

If you open the Update panel and click "Check for update" in the Product update section, what message do you get?

 

Installed version:6.0.306.0 is up to date

 

Thanks dvomack for replying, but the version is still 6.0.306.3, (a Danish version) .

Regards, Janus

 

Could you please create a Wireshark log from the time you attempt to check for a newer program version, upload it to a safe location and PM me the download link? Providing you have English v6 installed, upgrade to v. 6.0.308 should be offered.

 

I not sure i know to use wireshark or not anyway try my best xP