Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. DanL

    DanL Registered Member

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    I had the Babylon detections show up twice on my Samsung laptop. It showed up as remnants.
    I deleted both times with no issues. It's supposed to be a tool bar that redirects.

    Hitman Pro was the only program that detected it in my case also. Win 7 64-bit. At the time everything was up to date.
    Hasn't shown up again. Happened about 2 months ago.
     
  2. garack

    garack Registered Member

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    Big Problem with 2 Computers.

    Hitman.Pro.Kickstart latest Version 3.7 Downloaded today.

    Made USb Stick on Win764 PC with Hitman:kickstart64. Booting worked.

    On two other Win764 PC, one Notebook, one Desktop the Windows Boot Text on the Black Sceen apperas but NO Windows Logo.

    I had to Hard Reset them, The Notebook must then be repaired from Windows internal Repair Tool to boot again ..

    I used two different USB Sticks/Ports. All three PC are relative up to date hardware. I have not used USB3.0 Ports, only the USB2.0 Ports.

    I tried both start options, with or without MBR.

    Any Help, cause not booting up Hitman or even making windows not boot after i removed hitman USB Stick is a main problem..
     
  3. J_L

    J_L Registered Member

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    This is the second time for me as well.

    I'll try removing them after a disk image.
     
  4. DanL

    DanL Registered Member

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    Makes me wonder if it was a false positive since we both have Samsung laptops and couldn't find
    it with any other program.
     
  5. J_L

    J_L Registered Member

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    I don't have a Samsung laptop, it's MSI but I've installed Kies for my phone.
     
  6. CrusherW9

    CrusherW9 Registered Member

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    Old post but I would REALLY like this as well. I made a batch file to scan a certain folder but then realized that HMP wont scan the sub folders. Is there a way to do this? If not, this would be a GREAT addition.
     
  7. c2d

    c2d Registered Member

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    :thumb:

    I would love to see that too.
     
  8. erikloman

    erikloman Developer

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    HitmanPro 3.7.1 Build 186 BETA

    Changelog
    • ADDED: "Erase USB flash drive" to context menu in Kickstart dialog. This removes the Kickstart boot loader from the USB flash drive.
    • ADDED: Kickstart dialog now shows size of selected USB flash drive.
    • FIXED: White listed Master Boot Record (MBR) of RollbackRX and EAZ-FIX.
    • FIXED: Compatibility LaCie Wuala Cloud Storage file system driver.
    • UPDATED: Internal white lists.
    Download
    http://www.surfright.nl/downloads/beta

    Please let me know how this version runs on your system :thumb:
     
  9. Gandalf_The_Grey

    Gandalf_The_Grey Registered Member

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    Running smoothly on my laptop and my sons one:thumb:
     
  10. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    I'm not familiar with Lacie Wuala Cloud Storage, but does this mean that it replaces the file system driver with it's own? If so, it would not be an application I would recommend :p
     
  11. Mops21

    Mops21 Registered Member

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    Hi Erik

    Any Infos about it Erik
     
  12. erikloman

    erikloman Developer

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    I cannot find a reason why HitmanPro is unable find the file through Windows API calls. Is the problem still current? Are you running RollbackRX or EAZ-FIX?
     
  13. Mops21

    Mops21 Registered Member

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    Hi

    How can i make a rollbackRX and what is EAZ-Fix and how i make a EAZ-Fix
     
  14. veh71630

    veh71630 Registered Member

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    I've got windows xp and my pc has the PCEU virus. Its the second time this pc has had this virus. The first i cleared it with a malware bytes usb stick. However this time i cannot get into safe mode and have created the hitmanpro kickstart flash drive from the 32bit download off surfright.
    However, when i try to boot my pc from the usb flash drive it recognises the kickstart programme and prompts me to give either of the 2 options but when i type in option 1 it just hangs there and nothing else happens. Anyone any ideas?
     
  15. erikloman

    erikloman Developer

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    I guess that is a no, you are not using the mentioned software :)

    The problem is still current? Is Samsung Kies still being listed as suspicious?
     
  16. erikloman

    erikloman Developer

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    The problem you encounter, the error message and then a 'hanging' computer, occurs on a small number of computers. Unfortunately that is dependent on the BIOS that is in your computer. Until now, we were able to 'fix' this problem in a couple of ways.

    First method
    1. Make sure that in your BIOS the boot order is configured so that the HDD has priority over the USB flash drive.
    2. During power-up of your computer tap F12/F11 (or another key, depending on your BIOS) to get into the boot-override menu.
      Note that this boot-override menu is NOT the same menu as the boot-configuration menu in your BIOS.
      See also the three screenshots on our Kickstart page for examples of how to get into the boot-override menu.
    3. In the boot-override menu, select the USB flash drive to boot from.
    If this does not work for your system, please let us know what brand BIOS you have (Phoenix / American Megatrends / etc.)
    Also some screenshots (photos) of your BIOS menus will be VERY useful to us. You can make them for example with a smartphone.

    Second method
    1. Create the SideKick CD/DVD using the ISO that can be downloaded from our website at the right panel.
    2. Make sure that in your BIOS the boot order is configured so that the CD/DVD-drive has priority over the HDD.
    3. Boot from this CD/DVD while your HitmanPro.Kickstart is in a USB port of your computer.
    Note: Make sure that the HitmanPro.Kickstart boot loader shows version 1.1, as shown below.
    Kickstart11.png
    If its not 1.1, then recreate the Kickstart USB flash drive using HitmanPro.

    Please let us known if either of the above two methods solves your problem.
     
  17. Mops21

    Mops21 Registered Member

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    Hi

    You can Download Samsung Kies here and Test it

    http://www.samsung.com/de/support/usefulsoftware/KIES/JSP
     
  18. erikloman

    erikloman Developer

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  19. Mops21

    Mops21 Registered Member

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    Hi

    Thank you very much can you Tell me your result when you Found the Problem
     
  20. erikloman

    erikloman Developer

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    The problem is that the KiesPDLR.exe is started using the (default) key under Run. While this works, its kinda beyond best practices on how to install and run your software, because what if everybody would like to use the (default) key? Each application should add its own value name.
    KiesPLDR.png
    In any case, this is the problem that is raising the score on KiesPDLR.exe and a fix is in the works and will be out with build 187.
     
  21. Mops21

    Mops21 Registered Member

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    Info for installing Samsung Kies

    1. Right click on the File and then click on properties

    2. then click on the compatibility Tab and then make in the box in the permission Level a x before stand Run this program as an admin

    3 and then click on apply and then click on Show settings for all users and then make a x into the permission Level a x before stand Run this program as an admin and click on apply and on ok

    4 you can click on the first window ok and install it again
     
  22. garack

    garack Registered Member

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    NO support for me? My Plan was to buy a license and use this tool for my company...But without support i simply cant.
     
  23. erikloman

    erikloman Developer

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    Hi Garack! I'm sorry, this post here was also meant for you.

    What I found odd with your situation is that in 1 instance you weren't able to boot Windows after removing the Kickstart USB flash drive. Kickstart does not alter anything to the existing Windows environment, everything is done from USB into memory only.

    What type of systems were unable to boot? I'm interested in brand, model, BIOS (Phoenix, Award, etc) and version of Windows (XP, Vista, 7 or 8 ).

    Looking forward hearing from you.

    Erik
     
    Last edited: Jan 23, 2013
  24. Tarnak

    Tarnak Registered Member

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    First time seen by HMP. ;) Perhaps, next time I'll skip the upload.

    ScreenShot_HMP_v3.7.1 beta _Build186_01.jpg

    ScreenShot_HMP_v3.7.1 beta _Build186_03.jpg

    ScreenShot_HMP_v3.7.1 beta _Build186_04.jpg
     
  25. G1111

    G1111 Registered Member

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    USA
    HMP is detecting the anti-rootkit gmer as a trojan.
     

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