No Client Update

Discussion in 'ESET Server & Remote Administrator' started by kpoly, Sep 13, 2012.

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  1. kpoly

    kpoly Registered Member

    Joined:
    Sep 13, 2012
    Posts:
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    Location:
    Ghana
    How do I make client be able to update from the server again? Client have not been able to update just recently as they used to and almost half of the client PCs do not show on the console.
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    If you check a client's settings locally, are they actually set up to connect to your ERA server?
    If you run update manually, what error do you receive?
     
  3. satiatest

    satiatest Registered Member

    Joined:
    Sep 14, 2012
    Posts:
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    Location:
    USA
    Having the same issue as well. Non of the clients will update.

    Doing the update manually says. "Internal Server Error"
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    If you try to update from ESET's servers, does it work? Could you try restarting the ERAS service and see if it makes a difference?
     
  5. rockshox

    rockshox Registered Member

    Joined:
    Oct 23, 2009
    Posts:
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