Crystal Security - Discussion

Hello,

Yes, i will do it.

Regards,
Kardo

 

Hello,

Thank you for your support and feedback!

I will make translators corner for Crystal Security program translators.

I can see from picture, that you are testing/using Crystal Security on Windows 8 - I will send PM because of your both error: Alert about files and System Checkup.

Your problems when using programs will be fixed before the final version.

Program is using your mentioned cloud database + file aged based heuristic analysis...

About custom scan - try to drag/drop folder into Crystal Security main GUI listview (into listview where you can see: Object | Time | Classification | Result).

Regards,
Kardo

 

This is just theme (http://browse.deviantart.com/?qh=&section=&q=Windows 8 RTM theme#/d59vtny)
I uploaded your program to avira lab, because avira detects your program as malware.

Thanks, but why I can scan only files with exe extension? I can't add files with another extension to listview. Now alerts works properly.

 

Hello,

Hehe, ups....this theme is very close to Windows 8 then , looked pictures from url.

Thanks! I hope that false positive detection problem about my program is soon solved because i removed 'License' center feature from program what caused this false positive and still even without 'License' center feature some vendors detect my program as malicious....

At the moment it is configured that it will scan only .exe extensions via Custom scan - Custom scan feature will be improved and i will add other extensions into custom scan

Regards,
Kardo

 

Hello,

Problems with Crystal Security Forum is now fixed with update.

All newly registered and registered users can now post replies to all topics and send private messages.

New topics is possible to create by users under 'Comments & Suggestions' and under 'Beta Testing'.

Regards,
Kardo

 

Okay thank you very much for your information

 

Hi

I have scan with virustotal today your software

AhnLab-V3 - 20120818
AntiVir TR/Strictor.6412 20120818
Antiy-AVL - 20120817
Avast Win32:Malware-gen 20120818
AVG Generic29.UAJ 20120818
BitDefender Gen:Variant.Strictor.6412 20120818
ByteHero - 20120817
CAT-QuickHeal - 20120818
ClamAV - 20120818
Commtouch - 20120818
Comodo UnclassifiedMalware 20120818
DrWeb - 20120818
eSafe - 20120816
ESET-NOD32 - 20120817
F-Prot - 20120818
F-Secure Gen:Variant.Strictor.6412 20120818
Fortinet W32/Agent.SDK!tr 20120818
GData Gen:Variant.Strictor.6412 20120818
Ikarus Trojan.Msil 20120818
Jiangmin Trojan/MSIL.ifr 20120818
K7AntiVirus - 20120816
Kaspersky Trojan.MSIL.Agent.sdk 20120818
Microsoft - 20120818
Norman W32/Suspicious_Gen5.GBMW 20120817
nProtect - 20120818
Panda - 20120818
Rising - 20120817
Sophos - 20120818
SUPERAntiSpyware - 20120818
Symantec - 20120818
TheHacker - 20120817
TotalDefense - 20120817
TrendMicro - 20120818
VBA32 - 20120817
VIPRE Trojan.Win32.Generic!BT 20120818
ViRobot - 20120818
VirusBuster - 20120817

 

Which file?

 

Hello,

I believe that it is v2.4.0.22 scan result from VirusTotal.

Regards,
Kardo

 

Hello,

Thank you for your information!

From there we can see one disadvantage of cloud....

One vendor always report my program as malicious, even updated program from where i removed completely feature what caused false positive.

Regards,
Kardo

 

The New One of Crystal Security 2.4.0.22

 

Can you say which Feature is reporting a false positive and will you bring the Feature back

Okay is the false positive fixet now

 

Hello,

License center caused false positive issue...
You can find License button from previous versions of Crystal Security.
License center is already removed with few last updates and still vendors show that it is malicious....

Regards,
Kardo

 

Okay thank you very much

Avira told me that your software is a false positive

Sehr geehrte Dame, sehr geehrter Herr,

Vielen Dank für Ihre Email an Avira's Virenlabor.
Auftragsnummer: INC01242523.



Wir haben folgende Archivdateien empfangen:



Datei ID Dateiname Größe (Byte) Ergebnis
27068772 Crystal Security.zip 230.11 KB OK

Eine Auflistung der Dateien und Ergebnisse, die in Archiven enthalten waren, sind im folgenden aufgeführt:

Datei ID Dateiname Größe (Byte) Ergebnis
27068542 Crystal Security.exe 570.5 KB FALSE POSITIVE


Genaue Ergebnisse für jede Datei finden sie im folgenden Abschnitt:

Dateiname Ergebnis
Crystal Security.exe FALSE POSITIVE

Die Datei 'Crystal Security.exe' wurde als 'FALSE POSITIVE' eingestuft. Dies bedeutet, dass diese Datei nicht gefährlich und eine Fehlmeldung unsererseits ist. Das Erkennungsmuster wird mit einem der nächsten Updates der Virendefinitionsdatei (VDF) entfernt werden.

Alternativ können Sie die Ergebnisse der Analyse hier einsehen:
http://analysis.avira.com/samples/d...O9bnHz8q5I1IIyZTESOcdnpYqk&incidentid=1242523

Zusätzlich finden Sie eine Übersicht aller Einsendungen hier:
http://analysis.avira.com/samples/details.php?uniqueid=2hdKmLO9bnHz8q5I1IIyZTESOcdnpYqk

 

I studied German in high school many decades ago...

verb: to mean > bedeuten > Ich bedeute > I mean > Dies bedeutet > This means

A wonderful language...here ends the lesson.

 

Hi KardoKristal

Can you say that all vendors have fixet your false positives of your software

 

Does this add an option to the right click context menu?

 

Hello,

@ Mops21:

Thank you for your information about Avira false positive report.

Also +1 for Avira.

At the moment there are still some vendors what report my program as malicious.

@ Robot_Z:

No, it will not add right click context menu but if you like to scan
specific file then drag/drop executable file or folder with files inside into Main GUI listview and Crystal Security will scan these files.

Regards,
Kardo

 

Thank you very much for the info

 

Hello,

Update released - Version: 2.4.0.23

Added:

* Checkup on Start (new setting)

# If this setting enabled then System Checkup starts
automatically at Program Startup.

* Normal Checkup (new setting)

# Normal scan mode during System Checkup.

* Advacned Checkup (new setting)

# Advanced scan mode during System Checkup.
Recommended for experts. This mode may generate more false positives
but it also help to detect more suspicious objects.

Fixed:

* Several minor bugs

Improved:

* System Checkup module

Note: This version is also successfully tested on Windows 8 Release Preview (32-bit).

If all well then next release will be final version.

Download link: -http://content.wuala.com/contents/crystalsecurity/Public/Crystal%20Security%202.4.0.23/Crystal%20Security.exe?dl=1

Any feedback welcome!

Regards,
Kardo

 

Hi

Have you contacted with the all vendors

Can you post that all the vendors have fixet the false positives

 

Hello,

Not yet but i´ll do it.

Just after update v2.4.0.23 I uploaded it to VirusTotal and 3 vendors still show my program as malicious.
While ago i already contacted with BitDefender but they still detect it and thanks to this detect it F-Secure and
G-DATA because they use the same database as BitDefender. All other vendors show my program as Clean.

Regards,
Kardo

 

Okay thank you very much for your Information about it

I will make my Test in this Week Dandy post my Feedback here

 

At this moment:

 

Hi

3 vendors? Virus total say 8 (LINK)


Send file on Anubis (results)

Please explain, thank you