Regarding RollBack Rx

Dear TS,

Thank you for posting your nightmares with Rollback RX.

There is a dedicated sub-forum on Wilders' about this.

Official Leapfrog Software Forum:

https://www.wilderssecurity.com/forumdisplay.php?f=83

Basically, FD-ISR allows you 10 snapshots, two on the active boot partition/drive. For example, one of mine has Windows 7 and the other one has Windows 8. If I boot into Windows 7, I cannot see Windows 8 and within a reboot, I can boot into Windows 8, I cannot see Windows 7.

Best regards,

 

I still don't understand what additional protection FD-ISR brings to a system already using IFW? Does it backup and/or restore much faster than IFW?

TS

 

I have been a Rollback user for about 3 months and it has worked just fine for me. However, I have since learned that their advertising claims are false and/or misleading. The software does not give the “total” protection that they seem to claim.

Now that I have a better understanding of how they create snapshots I understand that Rollback is subject to sudden failure at anytime. This does not give me a warm and fuzzy feeling. I also think that their tech support is less than what I would expect.

I used a trial version of DriveCloner Rx (another HDS product) for a few days and purchased the product. I then discovered that DCrx gave me a BSOD every time I attempt to dismount a backup image. Tech support was unable to help and after a week issued a refund. I have since discovered via their forums that this particular BSOD problem had been reported more than 2 years ago!

Although Rollback works for me I’m not sure I would have purchased it had I known all I now know. I wish there were a better alternative but have not yet found one.

In addition to Rollback I am now using Macrium Reflect to make regular images.

 

Rx backs-up and restores snapshots almost instantaneously, so admittedly, it is a teriffic program when it works as it should. But its 'achilles heel' is that it is unable to protect its own MBR bootkit as well as its (extremely important) baseline snapshot from anti-malware, malware attacks, and other corruption!

 

Yes. Fully agree!

 

While I'm disappointed to read about these Rollback Rx failures, it is timely as I was seriously considering it.

What good is an instant backup-restore program if (as The Shadow says) it is incapable of protecting its own backup snapshots (which it saves on the system drive/partition)?

Cruise

 

Maybe, it is my fault just calling it an imaging program. It is more of an Instant System Restore (ISR), thus it is called, First Defence - Instant System Restore. You can have ten snapshots (ISR), two of which are on the boot system, which you can boot into instantly, like a snapshot. Basically, it images your snapshots.

Best regards,

 

I have no point, its just my fever causing me to ramble.

I wish I had money to burn on software I liked during the trial but hated once I bought it,,,,,wait, I never had this problem, anytime I trialed a program that I eventually bought I continued to be happy with it. I guess I have enough money as it is.

Did you get a refund for your Easeus purchase or the other 8 imaging programs you bought in the last year and a half that turned out to be crap? I assume they must have been crap (well most of them anyway) or you would not have had to buy so many.

 

aladdin,

After you running FD-ISR for a little while on Win7, I (for one) will be very interested in your conclusions about the value you find that it brings.

Cruise

 

No, only one I got refund for is Rollback Rx. I didn't ask them the refund, they offered me the refund. You can check this fact with them.

Yes, most of the software is crap, including Rollback Rx. So, again what is your point?

That Rollback Rx is not crap!

Like I said I have money to burn, so I buy lots of things. I personally (not my immediate family) own two latest laptops and two latest desktops. Go figure!

At my age and being retired, I can!

 

Hi Cruise,

There is a sub-forum dedicated to this software on this (Wilders') forum. Both the Global Moderator Peter1250 and pandlouk (Panagiotis) are dedicated to this software. They are the specialist on this and both are very helpful. I suggest both TS and you to ask Panagiotis about this. Send him a PM, as he is very helpful.

Best regards,

 

The endless bashing of Rollback RX continues..!

Aladdin, by your own admission you installed the wrong version of RX, clicking on the link from Cleverbridge rather than Horizon. (ref your post of 30 May). And yet this is HDS fault according to you. Duh!! Dodge and weave around it all you like, but it was YOUR fault.

The Shadow, you deleted critical files due to a false positive from Hitman Pro. Again, how is this HDS' fault? Why should they give you a refund?

Rollback RX is by no means perfect, but it does not warrant the endless bashing being heaped on it in thread after thread by the usual suspects.

 

Like I said I have no point, just making conversation.

BTW its good they offered you the refund without you having to ask. Many companies would simply have kept the money.

 

They know better!

They probably had to buy me three new computers and compensate me for the stress they caused me. They took the cheapest route!

 

Scoobs, how do you think it is my fault. I bought the software from the link provided to me by HDS the makers of Rollback Rx.

Scoobs, where did you get your information from, from Cleverness or Horizon.

 

Resorting to childish names now? Grow up.

 

Scoobs, that's not my thread ...here is my thread where I simply reported the facts (without 'Rx bashing').

TS

 

How can we get around that if it occurs? To look at it realistically though may I see a show of hands of those where any of that happened?

 

Scoobs' problem as usual is that he jumps in the middle of the thread, doesn't read very much and starts shooting from the hips. He assumes too much, not realizing anything. Even not knowing or realizing, that when I purchased Rollback Rx from HDS, I got a especial purchase link for them. Assumes too much, and not realizing, not reading, jumping in the middle and shooting from the hips!

 

What do you think?

 

Most unfortunately you can't get around that weakness. While Rx knows how to protect against Windows-initiated overwrites, it doesn't do squat about protecting against direct disk I/O, and that's the mechanism of lots of nasties out there!

TS

 

I really do not see much point in this given your tone but I will do as you asked in the other thread.

As far as I know a rootkit is malware, software that is part of a legitimate program and is there for a legitimate pourpose is not malware and therefore would not be a rootkit. My main anti-malware AV program is ESET and it has never seen a rootkit on my PC, I also use Malwarebytes and it too does not see one. If Hitman Pro gives a false positive thats not the fault of Rx, its a false positive and these happen in a number of instances besides the one you are referring to.

Not to my knowledge, and I see no rerason that they should or must. You cannot expect the publisher of a program to know how every other program will interact with their program, and even if they become aware of the problem with Hitman they are under no obligation to trumpet this information to the skies.

Well I don't know how loyal I am but I do use and the the program but to ans your question I was not aware of this problem since I only recently began using Zemana Anti-Malware and have not had occasion to use it with Rx installed. The only time I run Malwarebytes and ZAM is when I am doing my monthly PC maintenance. The rest of the time I leave it to ESET to take care of things.

Very recently

The recommendation of the GOOD AV/Rootkit program is in error so maybe its not so good after all. Besides, this is not Rxs fault. If you get a message about malware its advised that you check it out before you allow the program to proceed and remove what it has found (or thinks it has found).

Since learning of this issue I have done some research and it seems that what happens is that as the rootkit is removed the PC is set back to Rxs baseline. This is not an un-bootable system but I accept that in some cases a system may become un-bootable.

Again Horizon is not obligated to say anything. It would be nice if they did but thats about it IMO.

NO

 

Your definition of rootkit is somewhat lacking and therefore all your answer based on the above definition are lacking too.

Look up Sony and DRM!

 

Nowadays any rootkit reference carries malicious overtones, but aladdin is correct in that there are 'legit' uses for rootkits/bootkits (such as implemented by Rx).

TS