False positive

Discussion in 'ESET NOD32 Antivirus' started by Hagla007, Oct 11, 2011.

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  1. Hagla007

    Hagla007 Registered Member

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    Tried to update my Logitech keyboard, but Nod didn't let me do it. It constantly stopped me. I have the latest version of Nod32, latest update(at this moment 6532), etc. I had to disable the protection to even update it.
     
  2. daveiw

    daveiw Registered Member

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    Funnily enough, I was just about to post the same, I even temporarily disabled Nod (within options) and the update was blocked....sigh
     
  3. siljaline

    siljaline Registered Member

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    Please submit the false detection to ESET for analysis.

    Thank you.
     
  4. daveiw

    daveiw Registered Member

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    I'm afraid the url address is 6 lines long, I have no intention of typing the entire 6 lines down as there is a good chance I will make an error and negate the effort.

    however, the first line is; http://logitech-louk.navsite.net/logitech
     
  5. siljaline

    siljaline Registered Member

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    In the submission information you may submit the link only to have it listed as a bad URL. It would appear to be a bad URL.

    This link may assist you in obtaining what you require.
     
  6. Gandalf-LoJ

    Gandalf-LoJ Registered Member

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    Typo there;

    It's http://logitech-louk.navisite.net/logitech and I was getting the same last night at home. Tried this morning at work (with NOD32 Business) and the same thing.

    Odd thing though, it doesn't get logged either in the local log file or on the server log file via the remote admin console.

    And here is the direct download link to the file I'm trying to get (direct from www.logitech.com support) http://www.logitech.com/en-ca/434/3498?softwareid=7864&osid=14&section=downloads

    http://logitech-louk.navisite.net/web/ftp/pub/techsupport/gaming/lgs801_x64.exe

     
  7. Gandalf-LoJ

    Gandalf-LoJ Registered Member

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    UPDATE: Just had a def update 6533 and the download link now works :)

    Thank you eset :D
     
  8. daveiw

    daveiw Registered Member

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    Indeed, thank you.
     
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