AI Roboform 7.1.0 - Final

There's always KeePass, it may not be as good as RF and you have to mess around with some browser plugins, but the price is right: FREE.

 

Right. Seems like Siber Systems hasn't noticed that they aren't the only game in town anymore. I switched to LastPass and haven't regretted it at all. It took <10 minutes, works great, no more stress with activations, etc. The upgrade thing still ticks me off, but I'm glad I cut the umbilical cord.

It also amazes me that Melissa posted in this thread, of all things, that you could choose the desktop version for a one-time fee. Déjà vu.....

 

I think Melissa was an automated response.....so I am not suprised.
ellison

 

Emphasis mine.

Upgrades to 7 for RF and RF2Go? I wonder for how long - a year or "for life"?

 

No. It only sounds like it. Paying $9.95 for 1 year of Everywhere requires you to store your passwords online, you cannot use RF Desktop or 2Go and keep your passwords local, on your computer. Pricing for "upgrading" to RF7 Desktop/2Go are below: $19.95 for the 1st license.

http://www.roboform.com/php/pums/rfprepay.php?lang=en&upgrade=yes&lic=upgrade_rf7&currency=USD

I'm putting "upgrading" in quotes because it should be FREE per the v6 license we already bought.

This is a major scam! What are we going to hear next? That our passwords will be posted on public sites if we do not pay? At this point nothing surprises me anymore when it comes to Roboform/Siber. I have lost all my trust in them.

 

That's how I understood it and why I'm calling into question what seems like yet another misleading or, at best, nebulous assertion from Siber Systems to Ravenslair that purchasing an everywhere license includes a cheaper alternative for RF6 and RF2Go6 licenses (leaving me to hope they are usable independent of everywhere) to be upgraded to 7 - for a year or whatever.

 

I agree. I am sure they are moving away from a local version for just that reason and agree it is a BIG mistake.

The part in quotes in my post was a direct copy of what was sent to me and why I sent in a question to verify what was told to me. As I understand the upgrade page, I would be out $9.95 for Everywhere and $19.95 each for RF7 and RF72GO based on my prior license. That is unacceptable and why I am leaning toward something other than RF.

See above. The part in my post that was quoted is exactly what was sent to me. I have a question in to verify if this is accurate. My guess is the person did not know what they were saying and misquoted the upgrade costs. I will post when I hear back. And I wholeheartedly agree, all v6 users should get the upgrade for free or at the least, Siber Systems should continue to offer a Firefox Add-On for v6.

Based on the current situation, we all know what they mean and how much they can be trusted! If what I was told is true, I may have to bite the bullet and upgrade for $9.95. That would be a pretty cheap price to be able to upgrade RF6 and RF62GO and be back to full functionality. It would not take away from the fact that I believe they are stabbing v6 users in the back.

My problem is work. I cannot install add-ons to work computers so need something that runs from my USB drive.

 

There are now two options available and they are as follows:

Plan A: RoboForm Anywhere: Present plan is an initial fee of $9.95 for the first year and then $19.95 for every year thereafter for each account. This amount can be raised in future. You can cancel the plan anytime and revert to Plan B. The data is kept in the cloud and you can sync as many desktops, laptops and USB drives. Therefore, you will be accessing your data from the cloud on each device.

Plan B: Each desktop, laptop and/or USB device requires a separate license. The first license is for $29.95 and those who want to upgrade from version 6, the first license is for $19.95, and you still retain the license for the version 6. Each additional license is for $9.95 to $19.95 based on the promotion they are running. This allows for as many users (accounts) for each device. You can still sync your data in the cloud for free if you want to, as you did in the past. If you initially had two license for version 6, then you have to buy two license for version 7.

Best regards,

KOR!

 

Roboform should have kept the free upgrades for the desktop versions and then put their new yearly fees/subscriptions for Roboform Anywhere.
This is similar to the license for Lastpass and would have been a much better way of introducing the new range of Roboform products.
I think the marketing side of Roboform have really shot themselves in the foot here especially with Lastpass being so good and $7 a year cheaper for their premium license.

 

Very true!

They still have a chance to redeem themselves, by honoring the word and legal liability to the version 6 owners. Let the owners of version 6 to upgrade for free now and lifetime and refund those who have already paid for version 7.

They can charge for RoboForm Anywhere as it is a new product. Also, they don't have to give the lifetime upgrade deal to the new owners of version 7, as they are allowed to change their marketing policies for new owners, but not for the old owners of version 6.

Best regards,

KOR!

 

In a support ticket Silber Systems offered me a free upgrade to v7 for one of my v6 licences, (originally purchased before 200, furthermore SS did not elaborate on what it would cost to upgrade my other v6 lifetime licence and then the cost to buy further copies of RF v7 which I was intending to buy.

I have refused to take up this offer so far until the dust has settled on this licensing conditions shuffle.

I also have other SS products, 2 x GoodSync licences, but no linger feel like a valued customer.

Marketing policy should attract repeat custom, not repel it!

 

Exactly mate they could easily have done away with lifetime upgrades for new subscribers from version 7 onwards.
I admire people like tzuk who stuck to his word with the Sandboxie lifetime license, i understand he had to change his licensing policy just as Roboform have had to change theirs, but he did it for new subscribers only and he did it in the correct manner.

I still feel though that maybe Roboform could have kept the lifetime license for the desktop program and had a yearly subscription for the Anywhere product as i think with so many people now using Iphones, Android devices and Linux, then in the cloud password technology is definitely the future.

Anyway, as i now primarily use Linux on my desktop and netbook, Android for my handheld device, i only use Lastpass as it is so much better.

Oh, and cheaper

 

Somebody out there must be nuts or something or thinks I am. I have a license to AI RoboForm and the desktop paid for it years ago. Now they want me to pay again? For what?

This vendor wants me to store MY passwords on his servers?

Call it a cloud call it whatever you like , I call it careless.

If you are using these products and are worried about the motivation of the vendor and the integrity of his code stealing your passwords, then for g...d sakes do something about it NOW.

To help my fellow paranoid members here and I say that as a point of pride here are the siber exe's and their location.

C:\Program Files (x86)\Siber Systems\AI RoboForm


identities.exe
passcards.exe
passwordgenerator.exe
rfwipeout.exe
robota itskbaricon.exe
safenotes.exe


Go to them all and use your 2 way FW to block all their outbound connections while we search for a replacement tool. Mine is done!

No clouds thanks very much!
No double charges or paying again.

H.ll, I can put them all on my USB stick in a password protected Excel file and encrypt them all anyway. You can use the windows desktop keyboard to enter the password anyway!

Now that I think of it I like that idea better anyway.

No excel? Do same thing in notebook, every body has that.

I'm done with reliance on these vendors who manipulate security software.

 

Here is Siber System's reply to my question:

**** replied (2011/01/22 04:01 am EST)
Yes, correct. RoboForm Everywhere license suits both, RoboForm 7 Everywhere and RoboForm2Go. It is licensed per RoboForm User Data profile synchronized with the RoboForm Everywhere account.

You wrote (2011/01/21 05:17 pm EST)
OK. Just to clarify so we are both clear. If I pay the $9.95 this year ($19.95 each year thereafter), I get a license that allows me to upgrade my current RF v6 and RF2GO v6 to RF7 and RF2GO7?

That $19.95 per year gets me upgrades to any future releases correct?

I would like to think this is accurate, but I think KOR has it right. I am going to send a follow up and clarify that point. I will keep you posted.

 

Thanks, Ravenslair. Yeah... "suits" - probably just means is compatible with or works alongside or something like that. We'll see what they respond with. More obfuscation perhaps?

 

Re: AI Roboform 6 - Windows Hooking

Hello again:

I feel I have an obligation to post to the thread this observation of windows hooking activity:

7:41:11 PM Block ROBOTASKBARICON.EXE Window hooking c:\program files (x86)\siber systems\ai roboform\roboform.dll

Even though the FW blocked it there was no loss of function from roboform.

I have no explanation for you guys, it is up to the vendor to explain.

Here is my data on version:

Copyright (C) 1999-2010 Siber Systems Inc.
RoboForm (R) Version 6.10.1 (en-english, ENC) Sep 24 2010 13:53:58
PRO version, 429 days since first install: RoboForm2Go(Port)

 

Note that RF can use your browser (because it is a plugin/addon/toolbar) to connect to their servers and your firewall won't even alert you, assuming your browser is already allowed.

 

Dear Ravenslair,

I bought my 2 licenses for RoboForm 7 in lieu of 2 licenses of RoboForm 6, while RoboForm 7 was still in beta form, as suddenly there was no add-on provided for Firefox 4 beta 5.

So I wrote to them and they said that since I was testing RoboForm 7 beta for a while now, my testing period was over. They said I can revert back to RoboForm 6 and with no add-on capability for Firefox beta 5 and onward or buy RoboForm 7, while still in beta. So, I bought RoboForm 7 still in beta. Read my posts on the very first page of this thread.

In their email they explained to me as I have explained above. Their flawed and BS reasoning for this is that in the past the family of four shared one PC with four user accounts. Now each member of the family has more than one PC, thus requires his/her user account to sync between two computers. There are lots of syncing programs both cloud and non-cloud. I use Dropbox.

Kind regards,

KOR!

 

Alright, I heard back from Siber Systems. KOR, I hope you do not mind, but I used your examples as part my questions.

**** replied (2011/01/22 11:11 pm EST)
RoboForm Everywhere should be activated only if there is internet connection available. You can use it locally then, but it will try to sync from time to time to update the changes in the online account.
As for the licensing - you understood correctly.

You wrote (2011/01/22 01:15 pm EST)
OK, another point of clarification. If I pay the $9.95 for Everywhere, I get licenses to RF7 and RF72GO. Can those be used offline or do I require a 100% constant connection to Everywhere for them to work? In other words, here are the two options as I see them:

Option A: RoboForm Everywhere: Present plan is an initial fee of $9.95 for the first year and then $19.95 for every year thereafter for each account. The data is kept in the cloud and I can sync as many desktops, laptops and USB drives. Therefore, I will be accessing my data from the cloud on each device.

Option B: Purchase a separate license for RF7 and RF72GO. I can still sync my data in the cloud for free if I want to, as have done in the past, but also have access to it locally.

I just want to make sure I can manipulate my information locally as I have always done and not always rely on the cloud. What if Siber Systems changes their policy down the road? Will I have my data locally?

Thanks again.

So, it appears paying for Everywhere gets you the license(s) required for RF7 and RF72GO unless I am misreading the reply I got. Does anyone read the reply differently?..... After rereading the response I got, I am actually sending another followup email to clarify it further. The last comment regarding licensing makes me think I would have to purchase all products. I will hopefully have an answer tomorrow.

 

Dear Ravenslair,

My answer is still correct. To activate the RoboForm Everywhere on any device, you need to activate it through the internet, through your user account. After one year if you decide you don't want to pay for RoboForm Everywhere, your devices will revert to "Free Version" and you won't be able to save anymore data. You can use what data you have saved on your local system.

This is what happened to me when I tried to save data in RoboForm 7 beta in Firefox 4 beta 5, as RoboForm 7 beta reverted back to "Free Version". See my posts on the very first page of this thread.

You have to pay next year, and every year thereafter for RoboForm Everywhere and there is no way to getting around it.

Whereas, RoboForm 7 desktop and RoboForm 7 2Go, you only pay once until their try to sock you again by releasing RoboForm 8.

Best regards,

KOR!

P.S. They have kept things mussy so that people keep on guessing and eventually give up by paying for the upgrade to RoboForm 7.

 

KOR, thanks for the reply. I will also reread your post on the first page. Here is the reply I already got to my latest question:

**** replied (2011/01/23 02:33 am EST)
We recommend Option1. One license suits all devices and PCs and USB drives and allows to have your RoboForm User Data profile be synchronized with RoboForm Everywhere account.

You wrote (2011/01/23 02:08 am EST)
OK, I think we are speaking around one another. I need to be crystal clear. Here is my current setup/installation:

-RF v6 on my desktop
-RF2GO v6 on my USB drive
-RoboForm Online account for keeping desktop and USB drive in sync

I want the exact same setup as I have now, which would be:

-RF v7 on my desktop
-RF2GO v7 on my USB drive
-RoboForm Online account for keeping desktop and USB drive in sync

Which option below will allow me to do this:
Option 1 - Purchase RoboForm Everywhere
Option 2 - Purchase RF v7 and RF2GO v7 and continue using RoboForm Online for syncing only
Option 3 - Purchase RF v7, RF2GO v7 and RoboForm Everywhere

Option 1 would be $9.95 for the first year and $19.95 each year thereafter
Option 2 would be $39.90
Option 3 would be $49.85

Thanks again. This should make it crystal clear on what it would cost me to continue using RoboForm.

So it looks as though you are correct KOR. As long as I keep paying the piper each year, I can continue using all the features. Once I stop, I get stuck paying for RF and RF2GO v7 anyway. Like you said, until they pull the same thing again with v8. Looks like Option 2 is going to be the way to go for me.

 

There is no guarantee, if they decided to raise the $19.95 each year, to let's say to $29.95 each year. The above is the present plan and not the future plan.

This option total cost to me was $29.90 for two licenses. As a RoboForm 6 user the first license cost me $19.95 and the second license $9.95.

This option is redundant. It will cost $49.95 now and $19.95 every year to keep using RoboForm Everywhere after one year.

I paid for version 7 as I didn't have any choice if I wanted to use RoboForm. I am thinking of class action suit.

1. If we accept the new licensing terms, then the licensing terms of RoboForm 6 are no longer valid. Therefore, anytime they want us to pay any more money, they will come out with new version.

2. They can counter that you have already bought version 7 and new terms already apply. This will not work as they didn't leave any choice for RoboForm to work without proper add-ons. These add-ons were/are no longer given to the owners of version 6.

3. Version 6 terms says, any future upgrades. RoboForm 7 is an upgrade.

Best regards,

KOR!

 

Hey everybody.
It has been a while since I have posted in this thread but I write again because there is something I want to draw attention to. If you decide to buy a Roboform everywhere licens, please notice the courtesy, that Roboform have check the automatic renewal box, of your annual licens. So you don't have to.
I know it is standard practice for some companies, but I guess that there are some customers who do not notice this box. For me that kind of aggressive marketing strategy is not okay, "JMHO"

Regards Woodgiant.

 

As I have AI RoboForm blocked by my FW/HIPS, from doing bad things like unnecessary windows hooking here is some "proof" of the vendor activity we don't appreciate:

It attempted a hook while attaching to FF it got blocked from hooking YET the attachment still worked fine. Ergo why hook?

Buyer beware!

 

Dear Escalader,

Can you please explain it further in layman terms?

Many thanks in advance!

Best regards,

KOR!