NIS 2011 and NAV 2011 have been officially released

Discussion in 'other anti-virus software' started by ace11, Sep 8, 2010.

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  1. adam993

    adam993 Registered Member

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    Great! Thanks for the info.
     
  2. Raza0007

    Raza0007 Registered Member

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    Hey, I just upgraded from NIS 2010 to NIS 2011 and have a few questions:

    1- What is this "Smart Definitions" options in the settings? It says that enabling it will activate only the core set of definitions as opposed to the full definitions set. They recommend to enable it. I am slightly confused, wouldn't enabling it decrease your system security. For example, what if you decide to run an old floppy disk that contained a very old virus, the "smart definitions" will not be able to block it. Am I correct? What was enabled in NIS 2010 by default?


    2- "Enable boot time protection", is it the same as the delayed start setting in NIS 2010? I had it set to be delayed start then so should I turn it off in 2011 to get the same setting?


    3- Can you turn off the displayed world map on the main window. I do not find it very useful?


    4- Why did they have to change the taskbar icon? I liked the NIS 2010 icon better that this new one. This one looks identical to the Norton internet security 2003 or 2004 icon. I do not want to be reminded of them o_O
     
  3. 3GUSER

    3GUSER Registered Member

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    Definitions that are smart :)
    Seriously these are half the size of the regular updates = they are smaller and this makes the program faster and ligther . These definitions contain information for less threats - they have signatures for all threats Symantec believe you can get infected nowadays . For example they have removed some very old threats from these signatures which you have no way to get infected with . This set is constantly updated as well as all other protection options.

    No , they don't recommend to enable it . If they recommended so , they would have done it by default . They recommend it to use it only on older computers so that they work faster , ,e.g. on single core processors/comps.


    In theory - YES . Practically - no.


    Floppy disk !? What was that ? :eek: :D


    Version 2010 has no such smart/core definitions- just the full set.


    Pretty much yes.

    Use the default setting unless you have a specific problem


    AFAIK , no.

    They made a new product (improved the previous one) so they have to change something. You'll get used to it very fast , trust me :thumb:
     
  4. fred128

    fred128 Registered Member

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    I just contacted Norton about the definition of smart updates. Here is what they had to say about it:

    "Dial up users have slow internet connection. So to download the definition it will take long time for them. So when we enable smart definitions only the important updates are installed on your computer. You don't have to enable smart definitions."
     
  5. Raza0007

    Raza0007 Registered Member

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    Thank you for the quick and detailed answer. From your comments I will do the following.

    *I will leave the smart definitions disabled, because if this was the setting used in the NIS 2010 version then I was very satisfied with NIS 2010's performance.

    *I will turn off the boot time protection as I do not need it. I run a clean system and unless a virus can manage to get into my system when it was off, I do not need to delay windows boot time to allow Norton to load first.

    *They should really provide an option to disable the world map. What purpose does is serve?

    *I wish they switch back to the NIS 2010 icon for NIS 2012.

    I am currently forced to use an old Pentium Celeron 1.8 GHz, 512 - DDR RAM, 40 GB hard disk, 64 MB onboard-shared video RAM machine that also has a Floppy drive. I also have some old used floppy disks sitting in my desk drawer. I do not know what is on them. Every time I look at them I decide I will see whats on them and then throw them away, but somehow can never find the time ;)
    So what if one of them contained an old nasty virus huh?
     
  6. Raza0007

    Raza0007 Registered Member

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    Thanks, I will disable this setting on my machine.
     
  7. m0unds

    m0unds Guest

    haha, that hypothetical virus would need an infection mechanism that works on a modern OS to be dangerous ;)
     
  8. fred128

    fred128 Registered Member

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  9. ExtremeGamerBR

    ExtremeGamerBR Registered Member

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    Here I use the same standard definition, I think the difference is little for those who have a fairly good system.

    After I put NIS 2011 here was never able to change anti-virus, antivirus is really that great.

    Now I have a question, I wonder if your Behavior Blocker is really effective? Do I need to keep my Mamutu?

    These days I caught a program tried to change the Hosts file, the Mamutu warned at the time they were trying to change this file, but even with the Norton Heuristics and Sonar in an aggressive way he gave no notice, also tried some more things change as some Windows file and Norton once again did not advise anything, since the Mamutu yes.

    So I was somewhat suspicious about the effectiveness of it, the reason for me to worry or not?

    Sorry for my English. :thumbd:
     
  10. fred128

    fred128 Registered Member

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    I have the same problem. Supposedly, this is a set of bad stuff that hasn't made the rounds around the net for while. Is it better to download an additional 20-30 megs of definitions and slow the computer or take a chance and not download these "unnecessary" definition files?
     
  11. King Grub

    King Grub Registered Member

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    It doesn't slow the computer. If you have a dial-up connection or have a set amount that you are allowed to download each day/week/month, then it might be an idea, but the larger definition sets doesn't slow the computer in any other way.
     
  12. Raza0007

    Raza0007 Registered Member

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    Well, it does not have to be a really old virus. I am currently using XP and floppy drives were around when XP was launched, so a virus designed to infect XP based computers can still cause considerable damage to unprotected PC's. Also the boot code of XP is pretty much the same as that of Win2000.

    So, I would rather be safe than sorry and that is why I will keep the complete virus definitions set active in NIS. The thing is there is not much credible information available on this new option in NIS 2011. The links provided by others here do not give a complete picture as to what this option really does. I would like very much to read an article written by a NIS 2011 developer explaining in detail what these smart definitions are all about.

    From the links this is what I have gathered:

    When NIS 2011 is running on a PC, protecting you in real time, it activates certain virus signatures. When you download a file from internet for example, NIS will run the file through these virus signatures. Now if you enable smart definitions, only the latest virus signatures are loaded with Norton and the job of validating the suspect file is over quickly. However, if you choose not to enable smart definitions then Norton uses the complete virus definition set and this may take slightly longer to parse a suspect file.

    However, some other posts mention that it has only to do with live updating and only latest virus definitions are downloaded or some such. This is the reason I need some expert opinion on this new option in Norton.

    Meanwhile I have enabled the complete definitions set on my computer.
     
  13. Raza0007

    Raza0007 Registered Member

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    It is very difficult for a behavior blocker to be 100% effective. However, I have found the level of protection provided by NIS to be effective. This falls into the category of personal opinion and you will not be able to get a straight answer about your question here, as most people prefer and recommend the security suite they are currently using.
     
  14. 3GUSER

    3GUSER Registered Member

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    Otherwise they wouldn't be using it ;)
     
  15. ExtremeGamerBR

    ExtremeGamerBR Registered Member

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    First thank you for answering!

    I believe that Norton is a great suite, but do not think its Behavior Blocker is as effective, but its security is very solid.

    But I prefer to continue using Mamutu to help with security, as it fulfills its role very well, and not very heavy.

    Again thanks for the reply and sorry for my English.
     
  16. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    A story about arrogant Norton costumer support. Try going to their site and downloading a trial of one of their security products. Then you'll get a warning from your browser that the connection is not secure and cannot be verified. The reason: their SSL certificate has expired last Sunday. A costumer of my brother came across that problem when he tried to download a trial of Norton 360, he then called my brother who found out about the expiring and got the the trial from a different source. My brother was kind enough to want to inform Symantec to prevent them from losing potential costumers, so he called Symantec Netherlands. The told him to call Symantec UK, so he did. The woman on the phone put him through to the IT department. They told him the problem must be on his side, because problems like that don't happen with Symantec. Or he had a virus on his PC, or the system clock was incorrect. My brother told him he also tried it on his OpenBSD machine, so it couldn't have viruses and he was sure the system time was correct. But the guy insisted it was a problem on his side, so my brother thanked him and hung up.

    Then he called Symantec USA, got put through with a some people with all different functions but they all told him the mistake was on his side and they didn't want to go look into it with him because Symantec wouldn't make mistakes like that. After being in the phone for an hour in total he gave it one last try and called Symantec Netherlands again, had to wait for 15 minutes before getting some one to answer his call, told about his discovery, that he had been blamed by Symantec for over an hour and no-one would listen. The guy was smart enough to understand him, asked if the could reproduce it, and so my brother told him, the guy got the same browser warning and also thought this was outrageous for a security company and he would go look into it.

    Today, the certificate is still expired..
     

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  17. 3GUSER

    3GUSER Registered Member

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    I can't confirm what you see . Just visited Symantec's Norton section , tried both purchase & trialware sections and the certificate is OK . I use Internet Explorer.

    As for the support - level1 are for old ladies - they are not so technically savvy (the support) as well as the people they are supposed to serve. Next time if you want to you may post in the Norton Community.
     

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  18. Victek

    Victek Registered Member

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    Well, your brother put a lot more effort into that than I would have :D As someone else noted, in the future if you want to get to Symantec people who understand such matters use their forum. Their level 1 phone support is typical, meaning it's staffed by people with weak IT skills using checklists to eliminate the "is the power cord plugged in?" problems. Another option is their live chat support which in my experience is staffed by pretty competent techs. Hope this helps.
     
  19. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    @3GUSER
    I also have this in IE. The certificate you show in your screenshot is for buy.norton.com and is not valid for the domain in my screenshot, that certificate is still expired, the one in my screenshot is from response.nortonfromsymantec.com. It probably has something to do with redirects from different local symantec websites.
    Plus Norton owns VeriSign, so that is quite a big fail :p

    @3GUSER and Victek123
    Thanks for the tip about the forums etc. :)
     
  20. sportsfan7700

    sportsfan7700 Registered Member

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    I have 86 days left of a trial (90 day). My question is this-

    If I decide to purchase tomorrow with 85 days left, does the 85 days tack on to the year so (450) days or do I lose the remaining days of the trial and it starts at 365 and counts down from there?
     
  21. clocks

    clocks Registered Member

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    I am 99% sure you lose them.
     
  22. sportsfan7700

    sportsfan7700 Registered Member

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    That's what I was thinking also. No big deal, just will wait on the purchase.
     
  23. 3GUSER

    3GUSER Registered Member

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    or purchase now and activate the product key later . It (the product key) starts counting down from the time you activate it (install the program and active it using it).
     
  24. 3GUSER

    3GUSER Registered Member

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    Even yesterday I noticed the domain you show in your screenshot but I have no idea where you go so that you come accross this domain . Additionally , if I try to visit https://response.nortonfromsymantec.com I get automatically redirected to symantec.com so that I must "meet" buy.norton.com certificate.

    For a trialware the average person will go to www.symantec.com as it is the vendor's main site , click Norton -> Download -> (All) Trialware , check the product of interest and then we have buy.norton.com
     
  25. Cloudcroft

    Cloudcroft Registered Member

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    I activated a new key last year with days remaining on the previous key, but it only showed 365 day remaining. I had understood I wouldn't lose the days remaining on the previous activation, so I used chat support to get it fixed. The tech added some additional days over what my subscription should have been, so it worked out okay. Mine were paid subscriptions, but I doubt they'd add days remaining on a free trail to a new activation.
     
    Last edited: Oct 6, 2010
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