Remote Administrator Server 4 99% CPU

Every time there has been an issue with the RAS there has been an update that fixed the issue. Just Upgraded from v3 to v4 because restarting the HTTP server all the time was getting old. Now i have ERA.EXE*32 taking up all my CPU resources. any one else getting this? any ideas on how to trouble shoot this?

 

event logs also showing alot of these errors
"Error: "CCServiceRoutine(HandleClient): Failed client handling, code: 3"

 

Switching out the webhost from the built-in Apache/Tomcat/whatever to IIS generally sorts out that problem: http://kb.eset.com/esetkb/index?pag...earch&viewlocale=en_US&searchid=1276631007162

 

i had to uninstall and delete the existing DB, then re-install to get this thing to work.
FYI dont upgrade from v3 to V4, just do a clean install.

 

Using IIS has not resolved my issue. There's still issues when the console is connected to the server, the server will eventually freeze up and eat cycles. Killing the era.exe process seems to resolve my issue every time.

 

If you have a huge number of clients connecting to ERAS, you can try the following hints that might mitigate the server load:
1, lower the interval for clients connecting to ERAS
2, lower the verbosity for logs accepted by ERAS
3, disable replication of threat log details
4, use other than MS Access database

 

So far for me, the issue is revolved around the console being connected to the server.

If I leave the console disconnected, everything runs without issue. If I leave the console connected for a random duration, the problem arise.

It's very weird. :s