mk:@MSITStore:C:\WINDOWS\start.chm::/start.html

Discussion in 'adware, spyware & hijack cleaning' started by fodder, Apr 21, 2004.

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  1. fodder

    fodder Registered Member

    Joined:
    Apr 21, 2004
    Posts:
    4
    I am wondering if any one was succesful in removing this hijacker <mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html>

    I have used the following with out any success;
    Norton 2004: found nothing
    Ad-aware 6.0: found nothing
    spybot 1.2:found nothing
    Hijack log: o_O

    Logfile of HijackThis v1.97.7
    Scan saved at 11:02:05 PM, on 4/21/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\RealVNC\WinVNC\WinVNC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Virus and Adware\hijackthis1977\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Tornado 21 - http://download.games.yahoo.com/games/clients/y/t21t0_x.cab
    O16 - DPF: Video Poker - http://download.games.yahoo.com/games/clients/y/vpt0_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
    O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{675631E4-92DC-4DD7-9385-0E0A3E2E954E}: NameServer = 142.177.1.2 142.177.129.11
     
    fodder, Apr 21, 2004
    #1
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html



    Delete these files
    C:\WINDOWS\start.chm
    C:\WINDOWS\start.html


    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R297 18.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    dvk01, Apr 22, 2004
    #2
  3. fodder

    fodder Registered Member

    Joined:
    Apr 21, 2004
    Posts:
    4
    Here is my log after I followed your advice. Thank you for your help it is very much apperciated.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:47:13 AM, on 4/23/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\RealVNC\WinVNC\WinVNC.exe
    C:\Virus and Adware\hijackthis1977\HijackThis.exe
    C:\Program Files\Microsoft Office\Office\Winword.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Tornado 21 - http://download.games.yahoo.com/games/clients/y/t21t0_x.cab
    O16 - DPF: Video Poker - http://download.games.yahoo.com/games/clients/y/vpt0_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
    O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    fodder, Apr 22, 2004
    #3
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    dvk01, Apr 23, 2004
    #4
  5. fodder

    fodder Registered Member

    Joined:
    Apr 21, 2004
    Posts:
    4
    Well everthing seems fine and back to normal. Thank you very much for your help. :D
     
    fodder, Apr 23, 2004
    #5
  6. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    snowbound, Apr 23, 2004
    #6
  7. Grummy

    Grummy Registered Member

    Joined:
    May 8, 2002
    Posts:
    46
    Location:
    Ohio, USA
    If the problem returns, and my guess is that is will, you might want to consiidering try this:

    This a new exploit and several Experts are working to find a Fix , meanwhile
    if your HijackThis log shows this entry:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html


    For now let's try to stop it with this temporary band aid by doing the following:

    How to Show Hidden/System Files
    To avoid the risk of any of the files not being found -Do This:

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html

    Next Boot into Safe Mode:

    http://service1.symantec.com/SUPPORT/tsgen...ExpandSection=4

    Run HijackThis while still in safe mode and have it FIX:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html

    Reboot- a total power down

    Next-empty your Temporary Internet Files;

    Click "Start" => "Settings" => "Control Panel" => "Internet Options" => "General Tab". Click "Delete files" and check the "Offline Content" box and click OK.

    Now, disable Active X:

    Go to "Internet Options" => "Security", press "default level", then OK.

    Now press "Custom Level."
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls") to "Prompt", and "Initialize and Script ActiveX controls not marked as safe" to "Disable".

    Next, open Notepad

    1. With notepad, open start.chm. its in your c:\windows folder. Delete everything in it, and save.
    2. Go to the site, which you prefer to be your home page.
    3. In the Internet options, set the home page to the current site.
    4. Lastly, in C:\Windows, change the property of start.chm to read-only.

    Most Important, Go to Windows Update and install ALL critical updates.
     
    Grummy, Apr 23, 2004
    #7
  8. fodder

    fodder Registered Member

    Joined:
    Apr 21, 2004
    Posts:
    4
    Well Grummy you were right it did come back rearing its ugly head. So I have followed your advice and hopefully this will kill it for now. Thank you for your help.
     
    fodder, Apr 25, 2004
    #8
  9. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    dvk01, Apr 25, 2004
    #9
  10. winblows951623847

    winblows951623847 Guest

    it seems many of the fixes involve using notepad, but notepad itself is infected. anyone else think this is strange?
     
    winblows951623847, Apr 26, 2004
    #10
  11. DB123

    DB123 Guest

    Why do you believe Notepad is infected?
     
    DB123, Apr 26, 2004
    #11
  12. winblows951623847

    winblows951623847 Guest

    Notepad.exe had a changed modified date, should be 11/1/2002 on XPsp1 it along with many 64/65k files on my machine had the mod time changed when it shouldn't have been. they were all set to the day I was hijacked.
     
    winblows951623847, Apr 26, 2004
    #12
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