Windows 7 won't boot up!!

Hi. I'm using Returnil Home Lux (GOTD offer).
Just a few hours ago, my Win7 workstation wouldn't boot up anymore..

A dialog box called "System Startup" pops up every time I reboot the PC, but it couldn't fix the problem.
I can still access Command Prompt though.


Here are the specs of my PC:

Windows 7 Ultimate 6.1.7600.16385
Intel Core 2 Quad Q8200, 2.33MHz (not overclocked)
4GB RAM


Please advice for solutions ASAP.

 

System Repair keeps saying:
"Windows cannot repair this computer automatically."

Then, I am given the choice to click Finish to shutdown the PC, or Cancel to restart the PC.

Two clickable options are also in the dialog box, underlined and in blue text:

1. View diagnostic and repair details.
2. View advanced options for system recovery and support.


This is the log in Diagnostic and repair details:


Startup Repair diagnosis and repair log
---------------------
Last successful boot time: 2/16/2010 4:42:19 AM (GMT)
Number of repair attempts: 14

Session details
---------------------
System Disk = \Device\HardDisk0
Windows directory = D:\Windows
AutoChkRun = 0
Number of root causes = 1

Root cause found:
---------------------
Startup Repair has tried several times but still cannot determine the cause of the problem

---------------------
---------------------


Then, I clicked 'View advanced options for system recovery and support' to access the Command Prompt.

The first line of text reads:

X:\windows\system32>



I find it odd that CMD is pointing at drive X, when drive C should be the default drive.
Drive X is possibly a ghost drive made by Returnil (I only have 2 drives, C and D).
Another weird thing is, the Windows directory should be in the C drive.
BTW, I had Returnil set to ON before the boot-up problem occurred.

 

Are you seeing a critical stop issue? Also check to make sure you do not have Windows configured to automatically restart with a critical stop:

Start > Right click Computer > Properties > Advanced System Settings > Advanced TAB > Startup and Recovery > Settings button > System failure section > Uncheck "Automatically restart"

Then click "OK" to save your changes.

Mike

 

Didn't work.
Returnil made Win7 completely non-functional.
I can't access the system since it wouldn't even boot-up.

Had to reformat and make a clean install of the OS and start from scratch.

My advice for Returnil users:
Think twice before installing this software on your Windows 7 workstation.

 

nomarjr3,
RVS is completely stable on Windows 7 regardless of whether its 32 or 64 bit. Without having an opportunity to investigate the issue on your computer there is no way to find out what you had installed that conflicted with RVS.

Mike

 

The only other real-time security software I use are the ones in my Windows 7 sig.

I doubt both have any conflicts with Returnil, and I've set Virus Guard off to prevent conflict with avast! 5, if any.

I also use SpywareBlaster, MBAM, SUPERAntiSpyware, and Keyscrambler Personal.


EDIT:
I recall pasting some JPEG files on the Desktop (family photos) whilst Returnil was ON, thinking that the files would soon be erased once I restart the PC.
Once I tried booting up the PC again, Windows 7 would no longer boot up afterwards.

 

Hi,
See your PM and let me know the results.

Thanks
Mike