Bitdefender 2010 bugs

After reading some great reviews, I bought and installed BitDefender
Total Security 2010. Problems right from the start--the software
issued fatal error messages on attempt to install. That problem
was finally solved (well, sort of) by going through some convoluted
process involving download of an obscure executable from the BD site,
system adjustments, etc.

Then another series of errors when trying to do the first signature
download. Same kind of deal...talk to 3 different BD techs who have
me directly downloading fixes (so apparently they see this kind of
thing often enough).

BD's first scan turned up such viruses as JPG's that were part of
something from MSDN (I'm a developer, MSDN is Microsoft). And
it flagged a text file that I had edited myself, which had only names
and URLs for several antivirus programs. Weird. In fact, BD took
the liberty of deleting that file, despite my being careful to configure
it to ask before deleting or quarantining anything. That is a concern--
I have no idea what else it may have deleted.

Now after just a day of runtime, the system slows drastically and
task manager shows the notorious "seccenter.exe" chewing up 80%
of available CPU cycles. The seccenter problem is one that was
reported by many almost a year ago. Apparently that was never
fixed?!

Anyway, I'm left wondering why the favorable reports. The program
looks worse than amateurish--it's dangerous if it will delete things
like innocuous text files.

Anyone with similar experience...did you have any luck with fixes
for the bugs? I'm especially concerned with "seccenter", as it is
apparently persistent, and has forced users to abandon Bitdefender.

BTW, this particular system is a fast Intel Quad Core with 4 gigs ram,
running official Win XP SP3 (again direct from MSDN/Microsoft). There
is nothing particularly unusual about the system except for development
tools, but those are standard Microsoft issue. No other antivirus software
installed. I do have other systems configured with other av software;
Kaspersky, Trend, etc. While I'm not fond of Trend, it has been a walk
in the park compared with Bitdefender.

 

You can find a similiar thread here

Yes - BitDefender seems to sell beta versions to their customers since BitDefender 2009

 

Thanks for your reply. That thread seems to be referring to some kind
of timeout though. I haven't seen that one yet, so I've got something
else to look forward to. <g> Hard to imagine that they've got fixes
for all the various bugs scattered here and there (they were referring
me to URLs that had 'one off' downloads of exe files), but they can't
seem to just fix the main program.

At least that thread seemed to have a happy ending. I can't imagine
a magic fix for all the bugs that I've seen. I've already made lots of
calls to Bitdefender, and each time it's "those instructions will fix
Bitdefender"...bye. They seem anxious to get off the phone before
patches and fixes are tested, and fail. But who knows...it's possible.

One interesting thing mentioned in your thread... They said that
F-Secure and G-Data use the Bitdefender engine. Maybe one or
both of those are less bug-ridden? I've heard that G-Data uses two
engines, so presumably Bitdefender is one...Any idea what the other
engine is?

Or maybe if the engine code is not solid, I should just go with another
antivirus. After this experience, I'll be looking to avoid false positives.
Easy enough to score high on virus detection if you flag every single
file that looks even slightly odd (I still can't believe BD deleted a simple
ascii .TXT file).

 

The other one is avast antivirus

 

Unfortuntelly since BitDefender 10 this software is going on the wrong path.

BD 2008 was the first to blue screen me ,BD 2009 was unusable for me since the aparition and BD 2010 it s simply a Alpha.
The strange thing is that BD 2010 as beta was beter than the actual builds.I ve dropped it with few months of license left since january 2010 ,when some strange thing happend to one of my hard drives just after some crap program update (the update brought some other bugs but thats normal).
The speed of fixing bugs is very slow ,while Avast fixes some bug in few days for them it takes months bringing brand new bugs also

I call it BugDefender now and i totally lost my trust in this software.

The engine itself is exellent and F-Secure ,G-DATA ,BullGuard (or what ever Bitdefender engine based antivirus outthere) are able to secure any PC because the other components that put the engine at work are properly designed and coded.

If the 2011 get out like 2010 they re doomed.

 

Yeah, F-Secure and G-Data are pretty stable.
I guess the problem is Bitdefender itself, but the engine is pretty good