Despite all attempts, NOD will not update.

Not working again. A ping to the ESET update servers as well as attempting the update on two separate machines in two entirely different locations (and on different networks and ISPs) confirms the problem is on ESET's end.

I agree that this is unacceptable. I posted about it previously and provided a temporary solution for the original problem--that involved disabling self-defense, killing all ESET processes, and then manually copying updated files to a new ESET installation--which may also work in this instance... but it should not have to.

I may seriously have to stop recommending this product to all of my customers each time I clean up a PC or order a new one if ESET cannot get their act together with these update servers. I don't care what they say about trial users getting secondary update access; these machines are currently stuck on a 9/30 definitions date, and that is totally inadequate. It's simply bad business, and I may be among the first of the customers whose business decisions it directly affects.

Steve

 

@RyanW: I've been hacked twice, that's why I'd like to be up-to-date. Is that a crime or something? Get a grip, your comments about us being obsessed over updates not working are just rude, there are obvious reasons for why people want to be up-to-date all the time. So, I don't like it too much you called me (and others) obsessed.

Having that said, couldn't check yet if it's working for me but I guess it will. I do agree though it would be very good if the definitions could be downloaded manually. And maybe some more messages about issues with downloads and such on these forums would be good too.

 

I received 4653 when i switched this morning and 4654 just now.

PC number 2 updated to 4654 just now too.

 

No antivirus is going to stop you from getting "hacked", if you are using the correct term. Fortify your household/office with a firewall and use stronger passwords.

 

Oh really? What if you had a virusscanner at the time that didn't automatically update itself? It was years ago, when there were still virusscanners that didn't update every hour. I went on a break and left my computer on. Then somebody opened an attachment in an email and bam, I was hacked. Does that make ME stupid or something? I wasn't even there, so stop acting like it was my own fault. At the time there also weren't firewalls available, at least not to the extent as of today.

So don't act like you're the wise guy here by pretending it was my own fault or I didn't do things right. If you don't know the whole story behind something I suggest you keep your mouth shut.

Fact is non-updated anti-virus software will get you hacked. Fact is firewalls will not keep hackers at bay if they are not properly configured. You may know everything so well, but most people don't. So, instead of talking down on people provide help. Or don't say anything at all.

Good day to you, sir.

 

Sigh, I give up. Being "hacked" and being exploited (via virus' and malware) are completely different.

It sounds like someone opened an attachment and your computer got a virus or malware. (IE: NOT HACKED)

How precisely were you "hacked"? Was your financial information stolen? Your identity? Anything of value taken? Was your password changed? Your drive reformatted? What exactly happened when you got "hacked"?

If anything you left your workstation vulnerable (by not locking it) and if any "hacking" occurred it happened by the user at the physical side. So, yes.. it would be your own fault.