Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. raven211

    raven211 Registered Member

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    Re: Anyone tried out Hitman Pro?

    Oh really... ? Ever thought about the box from Prevx that pops up down to the right when something is new to its database? That would be Prevx uploading things to its cloud. You see, almost every AV out today is uploading data - the difference is that it's done silently. It's not used for anything related to your privacy like personal information - it's simply the files that are unknown to the database in question so that protection can be provided in case anything malicious is actually found.

    Regards
     
  2. guest

    guest Guest

    Re: Anyone tried out Hitman Pro?

    Well .. PrevX also has 'cloud' technology and it doesn't immediately upload all files that are unknown/suspicious to the cloud? Instead in normal cases (?) only some hash calculation or whatever I believe? - So I clearly didn't expect this behavior from Hitman Pro.

    Of course I know virustotal. Scary all the time. ;)

    Big difference: I decide *myself* which files I want to upload there or not! Hitman Pro unfortunately does this unattended and without my consent. No button to press. Completely automatic! - And that's the point. They should change that and ask user for permission somehow before doing it.

    Btw: Hitman uninstall routine didn't work. When I tried to delete the hitman folder manually I clicked by mistake on 'c:\Programme\Gemeinsame Dateien\' and deleted some (?) of it for good. :mad: Couldn't recover anything important with Recuva. :eek: - So I am very glad that my computer now is up and running after all and believe me, I learned my lesson today: Never change a (perfectly) running system. ;) - > Avira + Prevx.

    Hours spent for nothing than experience of what I don't want: G-Data 2010 and Hitman Pro. :ninja: - Time to read a book maybe. ;)
     
  3. guest

    guest Guest

    Re: Anyone tried out Hitman Pro?

    Don't think so ... hash is being uploaded an some information about the file but not the file itself. Or am I wrong? But this is what I believe. - Hitman on the other hand sent really big .exe files .. lot's of MB! I use Prevx for years and I never noticed similar things there.

    This is what I hope too! ;-)

    Regards
     
  4. Saraceno

    Saraceno Registered Member

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    Re: Anyone tried out Hitman Pro?

    Mat, take a deep breath. ;)

    You're sounding flustered! This isn't a spyware program uploading .exe files, this is a legitimate program from a security company that prevx and avira deal with. Notice the companies Hitman Pro works/licenses malware definitions with? Avira, prevx, emsisoft, eset and so on.

    If you deleted a folder you needed, by mistake, that's because you were worried, in a rush, and panicked. That's no fault of the program.

    Hitman Pro doesn't run in the background. It doesn't have to launch when you start your system up. You could use it once a month, even once a year if you wanted. But if you are worried, simple uninstall was all that was needed, as this isn't a 'virus' or 'harmful' program.

    Regarding the uploads, I personally like that files I've downloaded are scanned with several well-known scanners. That's the best part of the program!

    To the user nineine, all depends on which files were found. Prevx might have found more, but your scan log would need to be checked to see if all were malicious or not.
     
  5. guest

    guest Guest

    Re: Anyone tried out Hitman Pro?

    Am I? ;)

    Well ... I installed it being full aware that this is no spyware but in fact anti-spyware and of course I saw all that information before downloading and during install? I am not blind you know? :) Just was for short time (during the very short scan) in my kitchen 'when it happened' and 'drama started'. :D

    My point stays: After the scan there really should be a button where you give your permission to upload whole files. At least when it's the first use of the program.

    No, really, it's simpler: G-Data 2010 drained my attention span veeery much and because of this I was also dehydrated a lot watching it's boring never ending scans! ;-)

    And then there was the shift key involved (as always :) when deleting that folder with TotalCommander. - Not the fault of Hitman .. of course not! No -> G-Data!! :D

    Yes. I hope so. - But frankly if I am not completely wrong there comes not much documentation (none?) with the program and homepage isn't very informative (about privacy policy etc.) too? - But whatever .. no one forced me to install this ... so it's all my fault. Right. ;-)
     
  6. Joeythedude

    Joeythedude Registered Member

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    Re: Anyone tried out Hitman Pro?

    I think you have misjudged Hitman Pro completely wrongly in comparision to Prevx.


    Hitman Scans files locally on your PC , using behaviour analysis etc.
    If it finds something it wishes to upload to the internet / cloud , it lists it , and you can block any such file if you wish.

    So its very user controlled and privacy aware .


    Prevx AFAIK does the following.
    Scans all files on your PC and loads a list of that data to its cloud.
    Then on subsequent scans can see whats changed on your PC and alert prevent it.

    There are no opt outs to this.

    Now Prevx may have secure servers , have hashes this list data , etc etc but for me Prevx is complete non-runner.

    Hitman is a far far better option.
     
  7. guest

    guest Guest

    Re: Anyone tried out Hitman Pro?

    Maybe ... but it's both a 'cloud' thing, just different approach.

    Yeah .. and what?
    PrevX does nothing else with it's local agent (the program).

    Really? Then is there a countdown or something like that? - Or don't you use the newest version? - I tell you again: The upload of many, many .exe files (more than 10, some very big) started without my consent. I was not at the computer when it started. And yes ... I saw that I could stop each of those already running uploads (cancel button) .. but that's not the point. - And btw .. you missed this point completely.

    Fact: Hitman Pro started *automatic* upload after first use. If you are not at the computer in that moment because for example you think the program will scan for sometime and after that it'll ASK you what to do (that would be the expected behavior) .. it's too late ... for blocking/allowing ... and that's exactly the point. And even better: after that there is no logfile or listing what has been sent! GREAT! - I don't normally care about .exe files. But I have password protected sfx winrar .exe archives with private data on my computer and I for sure don't want them in any cloud. - And I don't know fore sure (there's no documentation, no log file as I said!) if ONLY .exe were uploaded!

    You don't have to defend Hitman Pro. It's just my feedback what in my opinion is wrong with that program. You don't have to agree. But automatic uploading is a fact you can't deny.

    What? Not at all. - Where I can read about privacy policy of Hitman Pro? I found nothing on their homepage. - Anything?

    Who knows and who cares? I mentioned PrevX only because it's another so called 'cloud'-software. One that I know from personal experience. It has too much false positives I give you that, but it works and rescued me twice when other highly praised solutions failed. Anyway ... for me PrevX = Cloud, you know? And because the Prevx approach is so different I didn't expect Hitman to upload whole executables (them I saw!)!?!? And of course I did not expect to see that happen even without me pressing any 'OK'-Button!!!

    I believe all is said. Have fun with Hitman (very confidence-building name btw) and ... bye. ;)
     
    Last edited: Sep 19, 2009
  8. ambient_88

    ambient_88 Registered Member

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    Re: Anyone tried out Hitman Pro?

    When you consider their free solutions, then Hitman Pro has the advantage because it uses multiple scanners (including Prevx) to verify the worthiness of a file. However, one thing that is lacking from Hitman Pro is real-time protection, which the paid version of Prevx provides.

    As always, prevention is always better than cure, and this is where Hitman Pro loses.
     
  9. firzen771

    firzen771 Registered Member

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    Re: Anyone tried out Hitman Pro?

    for now ;)
     
  10. acr1965

    acr1965 Registered Member

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    Re: Anyone tried out Hitman Pro?

    Another thing missing is the ability to scan individual files via context menu. I think I read somewhere that may be a future enhancement though.
     
  11. firzen771

    firzen771 Registered Member

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    Re: Anyone tried out Hitman Pro?

    it is.
     
  12. Triple Helix

    Triple Helix Specialist

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    Re: Anyone tried out Hitman Pro?

    Anyone try it at cleaning a nasty infected machine and if so how did it do?

    Would it be a good malware cleaner for the Malware hunters to use in there efforts in cleaning infected machines? And with a 30 day free trial with cleanup!

    TH
     
  13. jmonge

    jmonge Registered Member

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    Re: Anyone tried out Hitman Pro?

    which one?
     
  14. Triple Helix

    Triple Helix Specialist

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    Re: Anyone tried out Hitman Pro?

    This is the Hitman Pro thread isn't it :eek: :D

    TH
     
  15. jmonge

    jmonge Registered Member

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    Re: Anyone tried out Hitman Pro?

    :D
    :D got it:D
     
  16. Dr33

    Dr33 Registered Member

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    Re: Anyone tried out Hitman Pro?

    Last time i help one of my friends with his infection, i saw many files been uploaded and one of them was flagged as unknown, after i tried to upload it to virustotal i saw that same file was uploaded few sec before so i was thinking maybe Hitman Pro sends the files direct to virustotal but i also thought that it may be a coincidense, few days later similar thing happend so i think maybe hitman pro sends the files and checks it against virus total if they are not known by their database
     
  17. Greg S

    Greg S Registered Member

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    Re: Anyone tried out Hitman Pro?

    I've used it for three different people on three different pc's in the last two weeks and it worked well.
     
  18. Dregg Heda

    Dregg Heda Registered Member

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    Re: Anyone tried out Hitman Pro?

    Thanks! :thumb:
     
  19. Joeythedude

    Joeythedude Registered Member

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    Re: Anyone tried out Hitman Pro?


    They are 2 totally difference approachs to cloud computing !!!

    Are you happy with Prevx knowing every file on your computer ?

    Thats what i'm talking about :)
     
  20. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Re: Anyone tried out Hitman Pro?

    Both Hitman Pro and Prevx do not try and learn about every file on your computer. Both solutions focus on executable programs not documents/images/etc.

    I believe the case is the same for Hitman Pro but Prevx does not maintain a "state" of your PC in our cloud unless you tell it to by signing up for MyPrevx. Therefore, we don't and cannot know what is on your computer at any time - we merely use behaviors/signatures from programs on your PC to detect new threats.
     
  21. simisg

    simisg Registered Member

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    Re: Anyone tried out Hitman Pro?

    i must say after personal tests prevx is very good but hitman pro not.....
    prevx finds all infections in heavy infected pc with a single engine..... at the same pc hitman pro finds nothing!! with multiple engines.....
     
  22. erikloman

    erikloman Developer

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    Re: Anyone tried out Hitman Pro?

    I am flabbergasted in that Hitman Pro did not find anything on your heavily infected machine. We use 7 AVs and at least drivers and everything that starts automatically gets sent to the cloud. I suspect Hitman Pro had a problem consulting the cloud. I have sent you a PM to investigate this further.
     
  23. Eagle Creek

    Eagle Creek Global Moderator

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    Re: Anyone tried out Hitman Pro?

    Can you tell us more about this, Erik?

    What about JPG's or MP3's that can cause problems? We all remember the GDI exploit and the fake codec downloads. I know the latter maybe itself is harmless, but I guess the MP3's properties point to the codec, doesn't it?
     
  24. erikloman

    erikloman Developer

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    Re: Anyone tried out Hitman Pro?

    The Hitman Pro license is bound to the hardware and Windows installation. If you purchase another computer you can activate the license on your new computer (as long as you don't use to old PC, license wise). But this procedure can only be performed a few times to prevent license abuse. Contact our helpdesk if you run into an activation limit.

    We know some of these can do harm (usually downloading additional malware files) but due to privacy reasons cloud AV products do not upload office documents or images to the cloud. At least, Hitman Pro certainly does not upload office documents, images or MP3 to the cloud. Only PE-files are uploaded (dll, exe, ocx, sys, etc. everything with a DOS/PE-header that is suspicious or can potentially do harm).
     
  25. erikloman

    erikloman Developer

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    Fixed major bug in build 74

    Thanks to simisg we found a major problem in the upload part in Hitman Pro since build 72. It causes a file not to upload properly to the Scan Cloud.

    We just released build 74 which fixes this issue.
     
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