Norton Removal Tool showing expired

I must be getting a different site than you, when i type that and click downloads i go here: http://www.symantec.com/downloads/index.jsp

All links i can find shunt me off to digital river, or some form requiring a hundred credentials i didn't have on hand because my system was tanked like here, here, here and the list goes on. Caught in a massive loop of signups, same with normal searches like "Download Norton 2009" i just get sales pitches like this.

Not great when you have XP with no service packs, IE6, no flash installed, no graphics drivers so it looks messed up anyhow and all you want is to get the machine protected.

 

Starting with your link http://www.symantec.com/downloads/index.jsp

Click on Free tools in the left column. It goes to
http://www.symantec.com/norton/theme4.jsp?themeid=free_tools_trials2

Scroll down to the section Norton Tools, where the removal tool is at the top of the list, and click on Learn more next to it.
That leads to
http://service1.symantec.com/Suppor...5033108162039?OpenDocument&seg=hm&lg=en&ct=us
where you can select the Norton product you have, which will lead you to the correct removal tool.

 

Thanks but i was looking to "install" Norton and not remove it. I own Norton, and had to reformat and had an unprotected XP with no service packs.

Going to your second link http://www.symantec.com/norton/theme4.jsp?themeid=free_tools_trials2

Instead of clicking the removal tool, click "try" NIS09 instead and try to download it you get shunted to DigitalRiver to buy and no download. Funny thing is if you Google things like "NIS09 download" you get 2 totally unrelated Norton forum posts but 8 Torrents where you can download it fine.

When a paying customer struggles to download the product they paid for to protect their system, but can find a download link at 100's of torrents on every related Google search there's problems. All Norton kept doing was pushing me to sales pages wanting my credit card.

 

*cough* Do we allow links to Malware?

 

There is a new version 2009.0.5.41 of the Norton removal tool which now works.

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument