Acronis Backup and Restore 10: No Keyboard and Mouse

Discussion in 'Acronis True Image Product Line' started by pearlyshells, Aug 10, 2009.

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  1. pearlyshells

    pearlyshells Registered Member

    Joined:
    Mar 8, 2009
    Posts:
    5
    Am new to this product. I have created a backup image from my Source 32bit Server, Windows Small Business Server 2003. I then Restored the image to a NEW 64-bit server using Boot Universal Restore CD. After completion, I then rebooted and the Windows Small Business Server 2003 Operating system started and got to login but I had no Mouse or Keyboard function. I also suspect that the Display drivers did not take because the screen was at the low resolution mode. What did I do wrong?
     
    pearlyshells, Aug 10, 2009
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello pearlyshells,

    Thank you for using Acronis Backup & Recovery 10

    Check the following KB article for proper installation of Acronis Universal Restore.

    If the issue persists see this article for troubleshooting AUR issues.

    Best regards,
    --
    Dmitry Nikolaev
     
    Acronis Support, Aug 14, 2009
    #2
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