McAfee-HELP- exclusions

Discussion in 'other anti-virus software' started by larryb52, May 15, 2009.

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  1. larryb52

    larryb52 Registered Member

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    can someone who runs McAfee give me step by step instructions on how to exclude a folder from detection A friend is having trouble because Artimus is pulling a file out of his game (false positive) and it blws the game out (actman.dll is the file) thanks in advance...
     
    larryb52, May 15, 2009
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  2. virtumonde

    virtumonde Registered Member

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    Jan 18, 2008
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    You cant.
    Mcafee doesn't have exclusion feature of folders.
    Tell him to send the file to virus_research@avertlabs.com with false positive in the subject,and he'll recive an extra.dat file which has to be copied where the.dat files are located.
    I had a FP issue with them sent mail on Saturday ,received the answer with the .dat file in 4 hours.Good support
     
    virtumonde, May 15, 2009
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  3. larryb52

    larryb52 Registered Member

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    thanks...I had to do this with another vender thanks again...
     
    larryb52, May 15, 2009
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  4. cryon

    cryon Registered Member

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    Apr 7, 2006
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    What version of McAfee your friend is using? You did not specify when asking for help. I'm using VSE 8.5i, you can do an exclusion to folders. It's under On-Access Default Processes Policies. Select the Exclusion tab and add whatever you want to exclude out.
     
    cryon, May 19, 2009
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