Introducing, The New Prevx Edge.

Discussion in 'Prevx Releases' started by trjam, Nov 13, 2008.

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  1. Retadpuss

    Retadpuss Suspended Member

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    Dont know if this issue has been covered....

    With Windows 7, the action centre reports that Prevx is on, but reporting in a way no longer supported.

    Is this something that can be resolved?

    I understand Prevx does not need to update as protection is continually updater in realtime - but would be nice if this reporting issue was sorted out.
     

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  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you let me know what build of Windows 7 you're using? They must have just changed something as it works fine here o_O
     
  3. Retadpuss

    Retadpuss Suspended Member

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    7100 RC (Ultimate)
     
  4. Biscuit

    Biscuit Registered Member

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    I have now fixed this issue with a little help from Joe.

    If anyone else is using Prevx3 through a Microsoft ISA Firewall & can't get it to connect, send me a PM for the ISA firewall rule format.
     
  5. tombsc

    tombsc Registered Member

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    So, I had the issue with Prevx not showing up in the sys tray again, and stopping and restarting explorer.exe from the task manager fixed it - very annoying but I guess more of a Vista issue than a Prevx one.

    It wouldn't matter to me if the Vista security centre recognised Prevx though - any news on when this will work? It was fine with Prevx Edge.
     

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    Last edited: May 3, 2009
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We've made a change in build .65 of Prevx 3.0 which intentionally makes it not register into the security center. As Prevx 3.0 in the unregistered version is not protecting your computer, it would be inaccurate to have it registered as your AV so we've disabled this when unregistered.

    However, if you are registered, I suspect it is Vista being difficult :)
     
  7. Retadpuss

    Retadpuss Suspended Member

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    Prevx has started scanning very slowly today. It is now failing to complete scans - gets stuck at 98%!

    Anyone else heving problems?
     
  8. webster

    webster Registered Member

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    It didn`t get stuck, but 30 minutes for a Deep Scan without SmartScan checked o_O
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    30 minutes for a deep scan or a full scan? A deep scan should take around 2 minutes... if its taking that long then something is indeed going a bit wrong :D
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I'm not seeing anything wrong, but could you try sending me a scan log via email? I'll see what is causing the slower scan :)
     
  11. webster

    webster Registered Member

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    It`s a Deep Scan.
     
  12. Retadpuss

    Retadpuss Suspended Member

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    Another strange thing is that in now seems to scsn nearly 60K files on the standard scan - when before, it was about 30Ko_O
     
  13. Dr33

    Dr33 Registered Member

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    i have some problems with the right click it scans 0 files
     
  14. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    webster & Retdapuss: I'm optimizing the entries around your scan logs (which indeed are the cause of the slowdowns). Could you both try running another scan now and then send me another scan log?

    Regarding the large scan jobs: this is because you're on Windows 7 build 7100 and the OS has a lot of new programs in it which aren't trusted yet. They should all be much improved now so if you try running another scan, you should see your scans start to decrease in size (if not, try uninstalling/reinstalling and that will definitely flip you back to a more normal scan).
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    What kind of file are you trying to scan with the right click scanner?
     
  16. Dr33

    Dr33 Registered Member

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    :argh: Trojans exe files
     
  17. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hmm.... hard to say :doubt: Could it be possible that Avira (checking your signature :D) is blocking access to the files when we're trying to scan? If you want, you can send them to me and I'll see if I can reproduce it over here :)
     
  18. Dr33

    Dr33 Registered Member

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    Avira is Off i just send a zip file with 11 trojans
     
  19. mvdu

    mvdu Registered Member

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    Hi, PrevxHelp,

    I sent you a scan log with the Kaspersky false positive.
     
  20. alley

    alley Registered Member

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    Hi PrevxHelp,

    A Vista SP2 x64 false positive: c:\windows\system32\wscui.cpl (log attached).
     

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    • scan.log
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  21. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    To alley and mvdu - both are fixed now :) Thanks!
     
  22. Retadpuss

    Retadpuss Suspended Member

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    Thanks Joe, all working perfectly here now.
     
  23. webster

    webster Registered Member

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    New log sent. Better this time. Only 6.44 min.
     
  24. softtouch

    softtouch Registered Member

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    Joe, I have an issue which I cannot resolve.
    Every time I compile a new exe with Delphi 2007, and run it, PrevX popup and complains about it. But the 2nd. time I run it, it comes out clear. That happen all the time.
    I copy the exe to the desktop, and run it. PrevX popup. I let it remove the file (what not work all the time btw, I click the button remove, but nothing happen, like the button is disabled).
    I then copy the same exe again to the desktop, and it runs fine.
     
  25. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    You may want to disable heuristics or add an ignore override to the folder. I suspect that the files look suspicious on the first sighting but are trusted after they're analyzed after the first execution.
     
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