Introducing, The New Prevx Edge.

Discussion in 'Prevx Releases' started by trjam, Nov 13, 2008.

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  1. raven211

    raven211 Registered Member

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    Hehe... he sure will need a long time tackling all these posts directed to him personally - he's really wanted around here. :D :p
     
  2. Retadpuss

    Retadpuss Suspended Member

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    I have just run the tests again with the same results.

    On scan 1, Prevx finds 255 files and after several trys, removes them.

    There seem to be some of the files stuck in a temp directory - possibly from Winrar unpacking them -that Prevx is unable to remove - can try as many times as it likes!

    I removed the temp files with a disk cleaner, then ran a Prevx scan. This time, Prevx found loads more malware in the test directory - which it missed first time round. On removing this, it gets disabled / blocked.

    I will upload the malware sample and PM Prevx help with the URL.
     

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  3. mhallerman

    mhallerman Registered Member

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    I believe Joe once mentioned that Prevx 3 only processes 255 infections at a time.....I seem to recall something like this.

     
  4. NoIos

    NoIos Registered Member

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    Hi,
    today Prevx 3.0 trial flagged my imgburn as High Risk Worm. Imgburn is version 2.4.4.0, I think it's the latest. Prevx version is the latest available to the public.
     

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    Last edited: Apr 23, 2009
  5. trjam

    trjam Registered Member

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    And he is at a trade show in SF. He will get to this stuff, so cut him some slack.

    I still think that Prevx and Vipre are the best 2 products so far this year.;)
     
  6. tipstir

    tipstir Registered Member

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    My results are that PrevX found 2 cloak rookit threats in the Sandboxie folder.
    I ran PC Tools INS 2009 in the same folder and found nothing. Ran PC Tools Malware Detective nothing found. Ran A-Squared Free found a bunch of bad cookies on C and in that folder it found one cloak rookit it quarantine it then I removed it. I need to run TF set to 4-5 and see if it can detect the two files like PrevX 3.0 did.

    Running the PrevX today it has crashed a couple of times with bunch of errors like it's missing objects for it.
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I am very sorry for the delay in my responses this week, but its hard when in the middle of giving presentations and talking to other vendors to try and cut away and respond here :D I'm catching up on a few hundred emails and a few dozen PMs/messages now but I will answer everything ASAP.
     
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hi all,
    Regarding the false positives reported today - it looks like a signature went wild because of a new worm and it caught a number of extraneous files. I've corrected it now and am working on everything else as well.
     
  9. Tarnak

    Tarnak Registered Member

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    Joe, all is back to normal. :)
     

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  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you try uninstalling, rebooting, and then reinstalling Prevx 3.0? Nothing has changed in the security center code at all since Edge so if it was working with Edge it should work with 3.0 :doubt:
     
  11. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    Yes, Prevx 3.0 and Kaspersky work alongside each other well - you may want to use a third party firewall, or one from Kaspersky if you already have it installed :)
     
  12. sded

    sded Registered Member

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    For me, Security Center has never recognized Prevx-probably because I already have Avast! and Windows Defender. Many uninstalls/reinstalls later I just remember to look for the icon occasionally. :)
     
  13. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Fixed - this was related to the other FPs and was fixed :) (It was caused by a human researcher, not our automated systems :D) The file, like the other ones reported here, has some suspicious characteristics which is why it was flagged but it is indeed legitimate.

    Thanks for the report!
     
  14. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    1) The full version has no additional resources from the trial version - the exact same software is installed in the full version.

    2/3) NOD32 and Prevx 3.0 are fully compatible and while you don't HAVE to have both, we always recommend a layered approach.

    4) I'll leave this one up to everyone else but we have a large number of happy NOD32 users :)
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Fixed :D Another side effect of the other FPs reported today actually - it will be prevented in the future :)
     
  16. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It is possible that SBIE is generating behaviors requiring a re-scan by Prevx. However, if you would like, send me an email of your newest scan log and I'll see if I can optimize the entries around these files.
     
  17. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Prevx has been intentionally designed to detect 255 infections at once and deal with them in packets - this reduces memory overhead and works well for normal users.

    However, the issues you are experiencing sound like software issues rather than a detection issue. I haven't seen a link to the malware, but if you could look through the Windows Event Viewer by clicking Start > Run > eventvwr.exe and then looking through the Applications folder for any entry referencing prevx.exe, I'll be able to diagnose what went wrong there.
     
  18. mhallerman

    mhallerman Registered Member

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    Thanks Joe - sending now...

     
  19. webbit

    webbit Registered Member

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  20. Biscuit

    Biscuit Registered Member

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    Hi, my preferred security setup is Nod32 + Prevx3, I have this running on most customer computers.

    I'm finding that Prevx3 is very low on system resources & with a reasonable spec computer, you don't even notice the startup scan. I see Prevx3 now as my main security application, whereas Nod32 is the backup old tech security.

    There are some issues with Nod32 where it will sometimes FP new versions of Prevx forcing you to reinstall the Prevx software (keep your licence code in a handy text file). Nod32 v4 particularly is quite resource intensive, particularly on startup although it runs fine with Prevx3 - possibly because Prevx is so light? I have also sometimes seen Nod32 v4 hang on the splash screen, a drop to Nod32 v3 will sort this. You can also turn off the splash screen within Nod32 which in v4 I find displays far too long on low spec computers.

    If you are seeing slowdowns with Nod32 v4 & Prevx, I would consider downgrading your Nod32 to version 3. If you are running on a network consider Nod32 v2.7.

    In conclusion, over hundreds of customers I find that Nod32 & Prevx3 work well offering near rock solid security. Adding Firefox with NoScript & a hardware firewall gives I believe, the best quiet security possible.
     
  21. raven211

    raven211 Registered Member

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    I don't like this... there's still no answer from support! :mad:
     
  22. Retadpuss

    Retadpuss Suspended Member

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    Have you tried support through Prevx website? I believe Our usual Prevx representative is at an exhibition in the US at the moment.
     
  23. webbit

    webbit Registered Member

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    the support on here from prev x is excellent he usually come in everyday
     
  24. raven211

    raven211 Registered Member

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    Yes, that's the support team I'm talking about, obviously. I've asked Joe personally, and he'll be able to help if nothing happens - like now - but not before as he can't deal with things like refunds personally.
     
  25. trjam

    trjam Registered Member

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    Raven I can assure you they will get to it. Be patient my friend, they have a full week, but you know Joe will take care of it.
     
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