Anybody noticed an error message on shutdown since installing NOD32 4?

Discussion in 'ESET NOD32 Antivirus' started by Victor Hugo, Mar 6, 2009.

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  1. Banger696

    Banger696 Registered Member

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    Had this once after installing V4 but never again. :isay:
     
  2. DarrenDavisLeeSome

    DarrenDavisLeeSome Registered Member

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    It's been happening to me too with ESS 4.0. Never happened before with ESS 3.0.

    It appears to be related to the ESS 4.0 updater. If you shutdown without any updating (manually or automatically) then there is no popup.

    It also appears to be only with XP. My friend's computer has XP and the trial version of ESS 4.0 and he gets that popup too in the same manner.

    On the other hand, I've got another friend with a Dell Laptop with Vista Home Premium and ESS 4.0 and no popup yet (only installed ESS yesterday...maybe to soon to tell).
     
  3. arqarq

    arqarq Registered Member

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    Unfortunately this issue is still present in version 4.0.417 :(
     
  4. Argonite

    Argonite Registered Member

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    Same error here. XP Pro SP3.
     
  5. acooldozen

    acooldozen Registered Member

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    I'm only getting the error message on shutdown!
     
  6. Argonite

    Argonite Registered Member

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    We are seeing this error generated at each user logoff.
     
  7. siljaline

    siljaline Registered Member

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    How is disabling error reporting supposed to resolve the shutdown issue ?
    This a just a workaround.
     
  8. haerdalis

    haerdalis Registered Member

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    Yes it is a workaround as the cause of the error triggering dwwin.exe is still present.
    If I were to guess, it is most likely an access violation error that triggers it.

    I don't use V4 myself (I still use v3), but I've encountered the same issue with other software.
     
  9. Victor Hugo

    Victor Hugo Registered Member

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    just had an email from eset support - basically this should be fixed by downloading and installing the latest build (4.0.417)
     
  10. siljaline

    siljaline Registered Member

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    I am currently running the above build, the issue persists.
    As Marcos mentioned in another thread a while back, it was OK, to install new builds over top providing you got the prompt to save your current settings. Which the last over-top install did. Still having the shutdown issue, though - not persistant but it still does occur.
     
  11. acooldozen

    acooldozen Registered Member

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    Same build and not persistant either,................. but it still does occur.
     
  12. Roland3

    Roland3 Registered Member

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    Same here, the problem still occurs when my Windows XP shutting down.
     
  13. Ardmore

    Ardmore Registered Member

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    I noticed the problem in event viewer only, intermittently. The Zone Alarm tweak didn't help.

    Both of my pc's are XP-SP2, but only one of them has that symptom. I was wondering if that might have something to do with the intermittent failure of scheduled scans to run per my rules. I was experiencing some duplicate (simultaneous) scheduled scans on both pc's, but following procedures in a KB support sent me on 4.0 scan scheduling seems to have eliminated duplication.

    However, the pc with the intermittent shutdown error -- and ONLY that pc -- is still missing some scheduled scans completely. Anyone else?
     
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