Disabling Try and Decide Popup

How do you disable the Try and Decide Popup in TrueImage 11. I already checked the tnd.config file and the "autorun-mode" parameter is set to "0" here is the contents of that file...

<?xml version="1.0" encoding="UTF-8" ?>
<tnd-system-reverting after-time-hours="1" autorun-mode="0" checkboxes="0" free-space-alert-percent="5" free-space-warning-percent="20" selected-radio="0" space-fully-used-alerty-percent="4" space-fully-used-warning-percent="15" />


Does anyone have any other suggestions?


regards,

Giovanni

 

Hello Giovanni,

Thank you for using Acronis True Image

Could you please provide us with the screen shot of the mentioned Try and Decide popup message?

If you are not familiar with making screen shots, please read the below step-by-step instructions.

- Get to the window which you want to make a screen shot of;
- Hit the (Alt+)PrintScreen button on your keyboard;
- Run Paint usually available in Start\Programs\Accessories or another graphics application;
- Choose Paste command in Edit menu;
- Save the result picture in JPEG format being preferable.

Thank you

--
Oleg Lee

 

Sure here it is...

It pops up for a few seconds after re-booting and then disappears...

 

I've noticed that too. Very annoying. Try and Decide is disabled in preferences, yet the pop-up still occurs.

 

Hello Giovanni and norrisg

I may recommend you to disable Try And Decide service to get rid of that pop-up message.
1. Please start Services applet (Start -> Run -> services.msc);
2. Find Acronis Try And Decide Service, right-click on it and select Properties;
3. In Properties set Startup type to Disabled and click on Stop button;
4. Reboot

Thank you
--
Ilya Rasovsky

 

I already DELETED the service completely... I still get the popup... any help is greatly appreciated...