v4 IDS killing internet connection

Wired and automatic. Straight out of the box and it should work without setting any rules. If this bug was reported in Beta and RC as mentioned how on earth has this problem been released in public. I hope this is fixed soon or ESET will loose its place at the top of the tree and sink to Symantec level of dross.

 

I am back to V3.
Works as it should.
The firewall also.

 

I'm back to V3 as well.
Now all working as before.
I found that V4 was also choking my internet speeds.
V4 down:4834 up:269
V3 down: 7031 up:314

 

Have any of those with this problem tried enabling show hidden devices in System Devices\Hardware and seeing if any of the miniport entries have a problem under Network Adapters icon?

Also are your broadband connections Cable/ADSL or 3G wireless?

Colin

 

No problems in Device Manager.
ADSL connection with Ethernet (not wireless).

 

No problems in Device Manager!
I'm using WLAN 802.11g ...

 

I have the same Problem. I use Eset Smart Security 4 for first Time and every start from Vista i can not use Internet and Eset give me a Error. With next Boot i can use all.

 

I have the same problem with ESS4 (trial version) - its firewall is causing internet disconnection every 15 to 30 minutes!

I can only use the internet when I disable firewall. If I enable firewall again, the problem reappears.

I decided to give ESS4 a try today after reading positive reviews on how good & light this security software is, but didn't expect the firewall can disconnect the internet connection itself.

I believe every security software has their own problems, so I'll use Windows Firewall temporarily and give ESS4 a chance until my trial version expires.

My laptop info:
- Windows XP Pro SP3
- Previous used antivirus: AVG Free (uninstalled)
- Previous used firewall: Online Armour Free (uninstalled)

 

This happened on the trial version of ESS4 as well, but I ignored it as I was trialing it on W7 beta.

However, it is doing it intermittently on XPpro SP3, and strangely continues even if the firewall is set to disable.

I had a fiddle last night and so far this morning it is working OK.

Colin

 

I may have found an answer!

I noticed that ESS4 had set my internet browser to allow Internet out, only.

I've just changed that to 'Both' and suddenly my browser is much faster (Operar 9.63), but fingers crossed, it hasn't stalled as yet.

Colin

 

Same problem here, has been having disconnects the last two days, after I installed v4 trial

I notice it quite easy, as I'm running on mutiple IRC networks and the moment it happens, i get dissed from them.

Running in Vista and nothing to see in log, beside some DNS cache poisoning attacks was stopped from my ISP's DNS server

I hope ESET is going to get this fixed or else I would have to find another solution, when the trial runs out, instead of buying SS v4.

 

What I thought might be the answer tunred out just to be an improvement.

I think it is actually blocking outgoing communications. I had a look in the real time connections, and I see two things.

1. Eset kernel seems to be holding on to old sockets for quite some while.

2. I have a number of WAIT_STATE messages appearing in SysInspector and WAIT_CLOSE all directed via localhost but with different port numbers.

ALl are local host and broadcast IP - 127.0.0.1 and 0.0.0.0

I'll run the SysInspector again and then might email Eset.

Colin

 

I have also sent my SysInspector info to Eset but have yet to hear from them. I imagine I won't until there is an actual fix. This seems to be fairly common with v4 judging by the number of threads similar to this. I'm actually thinking of rolling back to v 2.7 or finding another product when my subscription is up.

 

Had the same problem, had to disable firewall, disconnect/re-connect network and than re-enable firewall. Real pain in the a$$. At the end, I have reinstalled ESS v4, so far works ok. Never had such issues with v3 though.

Cheers,
Miki

 

The program modules have been updated. Did you update them too?

 

When was that ?

Download section still offers the 'old' version:
March 2, 2009 - 4.0.314

 

Not the PROGRAM. The MODULES (they are called so in the russian package).

I see the scanning and heuristics modules as of today in the About section.

 

But they don't have anything to do with the firewall... ?
Or was the firewall module updated too?

 

With the updated modules the problem still there.

Connectivity lost


ESET !!!!!!!!!!!! WAKE UP

 

I thought so.

Oh well.

My license expires in July.

If it's not working until then.. I have to look for another suite.
We'll see.

Hope dies last

 

oops, mistake. Firewall is 1044 from january 21. Sorry
Still... 4 days without bugs...

Maybe one should try the interactive firewall? I'm with the automatic with exclusions for rules.

 

I never used automatic - firewall.
ALWAYS interative.

And there I found that bug in Beta1 already and now in public version.

 

I already try automatic with exclusions for rules and inernet still blocked

Eset must change something more....


ESET WAKE UP (round 2)

 

By the way... a know people who used the interactive fire in 3.0 and got problems with browsing etc. D'know... Always used auto+rules and never had any problems. Firewall works great.

 

This is really a joke.

Firewall module is from 21st of january.
RC was published AFTER that.

So the RC was already still with that firewall bug !

Not very professionel.

Time pressure for the cebit in Germany