Edge Making Me Edgy

I've been a Prevx guy for five years through Prevx, Prevx2 and now Prevx Edge. Its sensitivity still seems great but anecdotally, its specitivity is suffering and becoming an occasional pain in the butt. I've had to deal with false-positives in the absence of any change to my surfing habits which have always leaned to the boring side.

I'm considering parking Prevx and taking Mamutu for a spin. Thoughts?

My 24/7:
1) Windows Firewall
2) MBAM
3) NOD32
4) SpywareBlaster
5) Prevx Edge

On Call: SAS & a_squared

 

Don't worry, there will be a lot of thoughts
A vs B

Gerard

 

are you getting alot of fp?

 

Exactly, several false positives. Even had to write a couple of detection overrides, but the program had already quarantined the executable and *.sys files for a couple of commercial software programs, requiring an email to the company, verification that the files were OK, then a difficult uninstall (as the programs were not all there and Prevx Edge didn't want to let go of the quarantined files. Then the reinstall.
All in all a couple of half days lost in the past month. Never happened in the past five years.

I've always liked layering a behavioral solution in there. Is emsi's Mamutu the answer? If not, can you suggest another?

 

Hello,
If you would like, please send me a scan log and I can prevent the false positives in the future or get your quarantined files back.

Sorry for the inconvenience

Note: If you disable the heuristics/age/spread detection in Edge, it will fall back to functioning with a near-identical detection of Prevx2 so if your false positives are all Edge-related, that would be an easy fix.

 

Thanks for jumping in. Let me ask you something. Why is Prevx Edge > Edge Settings > Suspend Edge an option? Should Prevx Edge be suspended whenever you are installing new software?

 

It depends on the software but generally if you do trust the program you're installing, it is recommended that you disable Edge (or any AV) to prevent incompatibilities and to speed up the installation.

 

Thanks. I don't want to roll back the clock and I have rather good signature protection. I want the heueristics and attention to malware behavior.

Could my problem possibly be related to installing software without disabling Prevx Edge first?

 

Yes, this is possible, especially if you are installing non-mainstream software. During install processes, a lot of software creates temporary files which are unique on the PC and can get flagged by heuristics. When clicking Suspend Edge, you will get a dropdown list with options to enter into Install Mode which just disables heuristics or you can actually completely disable protection (which isn't recommended).

This way, you should be able to install without any interruption unless you are accidentally installing an infection which will cause Edge to block it anyway.

 

Sorry to put you in this position, but as a paying customer, what's my second best reason for sticking with Prevx Edge versus Mamutu? Assume the first is that I've already paid for it.

Having been a customer of yours for over five years this should be an easy sell . . .

 

Well, Edge and Mamutu are very different products with completely different intentions so its hard to compare them. Basically, there isn't much reason not to stick with it if you've used our products in the past. Your occurrence of FPs can be very quickly solved if you write into our inbox or send me a scan log.

I'm not going to directly compare Edge and Mamutu for fear of A v.s. B, but both products go about a similar goal of security in polar-opposite ways and you can use both at the same time if you wish

 

i used both and i am not going to compare them as a vs b as mention above but for own experience even mamutu here is very popular,all i can can say that also experience good times with prevx since beta,it is a unique app and i will advise you to stay with it,can be improve and another thing it is very easy to use out the box software with no user intervention i tested it this one and didnt disapoint me jet

 

Call me ignorant, but to this day, I have never experienced a false positive with any product, especially Edge realtime.... what are you guys doing different?

Get out of the internet gutter

 

From what I have read, P.Edge & Mamutu (beeg Mamu) run okay together.

However, if you want an additional layer of protection beyond P.Edge, Mamu won't add all that much more security. IMO opinion, instead of adding Mamu, it would be better to add drive-imaging software, & use it to make a new image just before making any major change to your computer (such as new software, defragging, registry cleaning, partition changes, etc.).