Introducing, The New Prevx Edge.

I got the same error in event viewer as Baldrick > https://www.wilderssecurity.com/showpost.php?p=1404867&postcount=1966

Just a bit of a hiccup, going from v3.0.1.13 to v 3.0.1.14, see screenshots.

P.S. I have a fully registered version, but even though I am running the beta versions it will not update automatically to the next beta release. This has been commented in other posts recently.

 

About the self-protection... how are you thinking about making Medium the default setting when users probably run Edge together with other security software, which nowadays usually feature its own self-protection? Is your plan to make it more compatible while keeping the same level of (self-)protection?

 

Self protection is not enabled. Can you send the link and i'll give the beta a try? Thx

 

What is the "proper" way to report FPs in CSI or EDGE?

Several weeks ago after a scan I marked a file as FP and I thought Prevx would deal with it, but all that happened was that the file was added to the exclusion list. So I had to do the same on other computers. Even today the file is reported as a fake security tool. Should I rather submit an email to Prevx for faster reaction to FPs?

The file in question is stripmyrights.exe, a nice program used to lower user priviliges when running browsers and other programs.
http://www.sysint.no/Download/tabid/162/language/nb-NO/Default.aspx

 

Hello,
You could either go into our support inbox, send me a scan log (Tools and Settings > Save Scan Results), or double click on the file in the list of files and then click "Disagree with this determination" at the top

In the meantime, I'll fix your stripmyrights.exe FP shortly

 

PrevxHelp will read it here or go to there support web page and fill in the info:

http://info.prevx.com/service.asp

TH

 

If you could uninstall your existing version and then download 3.0.1.14, it should update automatically going forward. (And, the detection of the beta download should be fixed now as well )

 

He was faster than a speeding Bullet!

TH

 

The Medium level of self protection should be much more compatible with the self protection of other AVs than Maximum - so far we haven't experienced any problems with it, but we're still working through testing each security solution combined with Edge.

 

No problem setting to Max with Eset Smart Security Beta 4 with SAS and AppGuard in real time!

TH

 

Over here it seems to be NIS09 triggering a protective scan as it also features a comprehensive self-defense.

EDIT: Or it could be TF as it hooks in order to detect behaviour.

 

It is "probably" TF which is hooking on top of Edge, triggering the protective scan. Depending on how they're hooking, Edge's self protection may still work fine with it. Could you try terminating Edge after TF or NIS09 triggers the protective scan?

 

Exactly how should I proceed? If Edge is set to Medium setting, it won't let me terminate it through task manager.

 

Did Edge run a 'Protective Scan' sometime within this Windows session? Basically, I'm interested if Edge's self protection is working alongside TF and NIS even though it ran the protective scan.

If it can't be terminated, then it would look like everything is working fine, even though it noticed the other software hooking on top of its hooks (it was still able to maintain its protection, it seems).

 

Y, Prevx sure wasn't terminated when trying to in the list processes, if that's the information you were looking for. Maybe you should test TF and NIS09 separately as certainly one of them (or maybe even both... ) is triggering that kind of scan...

 

I like that now we can Right click on My Computer and do a full scan!

Keep up the great work Joe!

TH

 

Great scanning speed!

TH

 

great software runs very light & lightning fast scans so i bought a license for 2 pc's and it seems the support staff for prevx is very fast in helpin here.

 

Great Please let me know if you have any questions!

 

2 new FP :

http://img5.imageshack.us/img5/44/capture01dq4.jpg

 

Could you please send me a scan log so I can fix them (from Tools > Save Scan Results)

 

New version again peeps, so whats new about it Joe man?

 

Not much Just some minor internal changes - we're getting close to a release so if you have any grievances, now would be a good time

 

Actually the scan didn't detect it (I had removed override prior to scanning). Prevx Edge pop ups only occur occasionally on computer start. OSS was updated last Saturday, and I have to say there have been a few compatibility issues on start since then. OSS would be grey, and wouldn't be activated. After a restart it usually works, but I have to allow some OSS components.

 

Ok, not sure what would cause that but a scan log would include the files encountered in realtime as well so that may help narrow down what is happening.