Introducing, The New Prevx Edge.

what are the areas scanned from Prevx Edge during the full (and scheduled) scan? can them be edited from the user?

Regards

 

Hello,
We don't offer a removal tool for Edge and we try and not publicly divulge the information on exactly how to remove it as that can be used by malware.

I believe support will be merging your license key to just CSI as you requested, but if you could try disabling any AVs you have and then uninstalling Edge, rebooting, and then reinstalling Edge that should remove any trace and then reinstall it to replace all of the files.

 

Edge looks through loading points on the system, files in system areas on the disk, and programs loaded in memory as well as the registry and a detailed check for rootkits. The user can't edit the areas, however, registered users can run a custom scan which will let them add folders, files, drives, etc. to the scan job

 

Depending on your heuristic settings, Edge is generally completely silent and has very few FPs

 

This is on default settings?

 

Yes, the default settings are a strong blend between heuristic detection and generated warnings - you should experience very few FPs with the default settings.

 

Ok im filling in an official complaint: Ive had no fp
s with highest heuristic settings!

 

Sorry, but I can't make us produce more FPs for you, no matter how much you ask

 

As a customer i demand it

 

IMHO it does have a low FP count but having said that if any are reported Prevx generally sorts them out & provides an updated database very quickly.

 

FP with this tool:
http://www.paehl.de/news/?p=177
chrome_update.exe - V2.x

 

Fixed

 

This is still being a fp for me:

 

Whoops Got the wrong one last time! NOW its fixed

 

Yep no more fp.

 

Joe,

Sometimes when I initiate a scan of a file or files from the context menu, I get the message afterwards that Edge scanned the number of files I selected, at other times 0 files, as in the screenshot attached.

Is this possibly a known issue?

Thanks,
Mark.

(Using ver. 3.0.1.3)

 

This isn't a known issue, but definitely looks like it should be one

When you are receiving the prompt of 0 files scanned, what kinds of files are you scanning?

 

Thanks Joe - latest I see has been on avi's - one try comes up saying 1 scanned, 5 seconds later I try again, seems to scan it but says 0.

This happened to me yesterday but I don't recall what file types I was scanning, but more than likely avi's.....

Thanks,
Mark.

 

Good to see Prevx Edge now supporting 64bit Vista. Already installed and running smooth.

 

Yep, I think it is safe to say, that, "This isnt the same old Prevx anymore."

 

We're going to look into this further and see if we can make any fixes to this behavior Thank you for the report!

 

Sure thing Joe. Thanks again.

Mark.

 

Thanks for the response prevxhelp! Oh and what is edge's self-protection like?

 

Hi Joe

Have been trying to reproduce this over a selection of files but so far have failed although one large .txt file did take so inordinately long that I thought that the scan had failed. Eventually responded and completed but that was strange (nothing in the Event Viewer/Applications).

Will keep on trying until I see a further post form you as to whether this has been resolved or not.

Cheers

 

I also saw this a couple days ago while manually scanning my USB (U3) pen drive. It worked fine today though.