help to upload a new License

Discussion in 'ESET Smart Security' started by univers63, Jan 31, 2009.

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  1. univers63

    univers63 Registered Member

    Joined:
    May 18, 2008
    Posts:
    17
    Hello,

    I upload a new license key to the server via the license manager dialog. When i finish to upload this license, i notice nothing has changed. I have always the old license.

    Can someone help me.

    Thanks for your help.
     
    univers63, Jan 31, 2009
    #1
  2. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
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    Location:
    Throughout the USA and Canada
    did you use the console to let it know about the new license? You must load the license manually from the console program.
     
    webyourbusiness, Jan 31, 2009
    #2
  3. univers63

    univers63 Registered Member

    Joined:
    May 18, 2008
    Posts:
    17
    Hello,

    I have uploaded the license from the console. Everything takes place well. But when i try to see if the license has been changed i find always the last one that i have loaded.

    Thanks for your help.
     
    univers63, Feb 1, 2009
    #3
  4. nonoise

    nonoise Registered Member

    Joined:
    Jun 6, 2008
    Posts:
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    ...Every time a new license is installed, the ERAS service must be stopped and restarted...

    ERA manual, page 8
     
    nonoise, Feb 2, 2009
    #4
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