Introducing, The New Prevx Edge.

OK; I did a rescan from the Scan Status Page. That reset everything and uploaded results to Prevx. Thanks a lot for the quick response. Regards; Ed.

 

No problem!

 

has anyone tried Geswall and Edge, that to me sounds like a killer combo. Off to try.

 

Loaded and working flawlessly, for now. Man it is nice to have security and speed all in one.

 

Hm.. even in the latest beta (b246), the scan-window will show up - maybe occasionally, I haven't confirmed this or if it's all the time - which comes from the scheduler, even if it's set to the default settings which is not to.

Please see attached image:

 

This is a scan which would only happen because of another AV hooking on top of Edge's self protection and it occurs regardless of your settings (as it is mandatory to ensure that everything is still intact).

 

Yes, I did test to enable the self protection, saw this previously too and suspected something like that... So, basically, disabling the Self Protection should solve this, right?

 

Correct

 

I've been running the latest version with Online Armor and Defensewall. No problems.

 

Now I can confirm that when self protection is enabled, Prevx Edge conflicts with Outpost (not always, but quite often). No trouble at all when disabled.

 

Interesting...but I do not have the 'Run the scan at exactly the same time...' check box showiing. Understand what it does bit am interested as to why it is not visible. Is it due to the fact that I am still in evaluation mode?

 

Yes Registered users are given this option

 

Hi Joe

Have just noticed an occurrence of the centre of the sys tray icon going red, another instance of the sys tray icon appearing at the same time and then a short time later the red-centre icon disappearing.

I presume that the Edge just suffered an issue, had to end itself and then re-initialised itself? If so is there any log or information that I can send you to assist in diagnosing the problem.

Running Build 246.

 

This definitely could be the case - could you click Start > Run and type eventvwr and then expand the "Windows Logs" folder and click "Application" and then look through the list for anything with a red circle and the word "Error" under the Level column. If you look through the list around when the icon changed it should have something which starts with "Faulting application name: prevx.exe"

If you could PM me that entire entry, that should let us narrow down the problem

If you need any clarification, please let me know!

 

Will see what I can dig up for you on this Joe!

 

After a recent major clean up of a heavily infected computer, I needed to run Combofix after installing Edge. (There were multiple layers of infection & I thought I had it fully cleaned) Combofix needs all security turned off & although Nod32 turned off fine, Edge would only go into "install mode" & was still active. Is there a way to completely turn off Edge? I did run Combofix with Edge in install mode - but it wasn't a happy bunny.

FWIW Nod32 v3 was entirely useless on this cleanup - just cycling though warnings - but not able to do anything about it. (Nod32 v2 was already installed on this PC & had let everything through.) Edge was able to clean most of the nasties including some that MBAM missed, but there's still 1 nasty left which Edge is currently having to block on every boot, but with which Nod32 is ineffective & MBAM misses.

 

In the disable menu of Edge, you can click the dropdown to choose "Enable in 5 mins", "Enable in 10 mins", etc. which will completely disable the protection during that time.

About the infection - I'm going to guess that the beta build will perform significantly better on difficult cleanups like this one. If you do have any doubts and still have access to the machine, could you email me a scan log from Edge so I can see what we're missing and why?

 

Is that from the suspend menu? If so, Edge is still active despite suspending it. When running new exe files, I could see Edge checking them out & Combofix popped up a warning that Edge was running. I however did appreciate that Edge stayed suspended through a reboot.

I still have contact with the customer & I'm trying to get them to send me a log.

 

In this case, you will probably want to use the beta version which has the issue of scanning while suspended fixed. Please let me know what you get from the customer and we can investigate it further

 

As of today there is a new version out, at least on the beta. Its 248, whats the changelog Joe?

 

248, if you uninstall and reinstall fresh, will now properly integrate into the Vista, XP, and Windows 7 security center, clicking the back button on Protection Settings won't try and save the data, the 'Create a desktop shortcut' checkbox is reset if they haven't saved changes, and we made a handful of small improvements to the scanner and realtime protection

 

Joe, please send me a link to the new beta so I can do a fresh install and check the Vista SP1 integration. Thanks; Ed.

 

congrats on 248, looking very good.

 

Sent FWIW the beta link always remains the same

 

Thanks. Did an uninstall and reinstall, and still don't see Prevx Edge under Security Center with Vista SP1. Same picture as before , with just Avast! and Windows Defender showing up.