False positive

Hi.
I just purchased a new PC and in the package, I got Norton Cooperate 9 0 3 1000 for free.
I ran a scan and it detected four threats!
Are these false positives?

 

Apparently not!

EMPTY KEY.DLL
SPWIZARD.EXE
ALCOHOL 1.X.DLL
TRIAL RESET.EXE

 

I don't know but u can upload these files here and check for urself
Virus Total
Jotti
or why not mail to norton itself

 

Alcohol one has been a problem before.Send them in to be checked,ps.these aren't cracked games,are they?

 

Just have to love when people leave with zero response after reading their feedback.

 

Agree,Its getting to the point when we just do not reply any more.The benefit of doubt perhaps not read replys yet.On topic, I find rather strange a new pc would be infected from the start unless the OP did not take the right precautions before connection to the net or is off to bad surfing habbits from the get Go.

 

Do you have Winrar "extreme" the 17MB file size installed?

 

Hi,
I don't know about these files. they were already installed on the PC when it was delivered to me.
How to upload these files to VirusTotal if they are in Quarantine?

 

Mmmm...warez?

 

Don't have a clue!

If you ask me, they all have funny names, funny names -> not so legit file, PiCo heuristics

 

Now the question is if they are in fact virus/malware are they also in a recovery partion,As many new pc are comming this way rather then supplied CD of the OS and Drivers.I would certainly be pissed If a new pc came to me this way.

 

These detections doesn't look like false positives.Your best is that they not harmfull either.These files belong to a p2p release of program Winrar a installer on which besides winrar files some carck tools are added.They are not harmful,but they are not useful either.
The "genuine"if it can be called like this installer of these files doesn't contain malware only those cracking tools which like i said are useless.But since the program has doubtfull origins it is better to get rid of it immediatley
Please uninstall your current winrar,and download the program from it's original site. http://www.rarlab.com/

 

Ok thanks everyone, I am demanding explanation from the computer shop, good that I have not yet settled the bill completely.

 

Thats a new one...computer shops installing pirated software onto their machines and hoping nobody will notice

 

Actually thats not highly uncommon, ive seen this before n trust me some sold pc's or reinstalled pc r loaded with malware

 

Gampass = warez

See if you can upgrade to Endpoint 11; contact symantec support.

http://www.symantec.com/support/index.jsp

 

i do repair and building. trust me i see this all the time. i will not of course name anyone but i have seen a number of cases of pirated vista and xp installations being sold on a brand new machine as a legit copy.. and the people are pretty shocked when i tell them "do you know the windows you are running is an illegal copy" this was even seen from asus on brand new laptops a short while ago.. there were cracked / keygens found on their recovery discs..

 

It's a standard here in Albania. However they use Kaspersky (really) and usually the computers are clean.

Try to get an Xp installation disc and you get a big skull in the main installation screen with things like "Windows Xp Ultimate by _______"

A short navigation through Xp Installation disk (Tested on old Xp laptop for Antivirus reaction):

 

Hi,
I will explain what happens in these shops.

Manufacturer A sells a PC with certain specifications for price X and asks for Y amount additional for them to include Windows and Office on it.

Manufacturer B offers the same PC with same specifications at the same price X but also provides Windows and Office with it. So they trick people and deliver pirated softwares instead.

The amazing thing is that they provide free anti virus software, how do I know whether the anti virus is genuine or a cracked one?

 

Just verify your subscription through Norton support:

norton.com/support

 

OK thanks everyone.
I will get a genuine Windows etc and everything will be fine.