Help, please....this is my first time at this. I received an email, that has got past Nod32 and also Mail Defense that I use. The subject is "do not show this to anyone!" and has a file attachment called "mail.zip" Is this a virus that anyone knows? I have searched the net for information but cannot find anything about it Many thanks in advance.
byband, Looks like you failed to update NOD32 - this one is covered. Please update NOD32 as soon as possible - and keep doing so . You'll find a description as well as a free stand alone cleaning tool over here - it's a Netsky variant. regards. paul
Thanks for the information......my version is 1.644 and says it does not need updating...... Have I done the setup wrong or something ?
My pleasure - you do have the latest update indeed. That's hard to tell - could you provide info on that (screen shots if you want to)? regards. paul
A few variants of Netsky have a bug in them which causes them to sometimes e-mail 0 byte .zip files, this may be why NOD32 isn't picking it up as a virus, because it possibly is nothing more than an empty file.
..renamed, deleted and compressed as well as removed from the email client trash box. Seems like there's something wrong on your side. [EDIT]: do you have "display warning"enabled? regards. paul
Think I have solved it. Ran a manual scan before and it did not detect it. THESE WERE THE SETTINGS changed the settings (......which I will post seperately) then ran the manual scan again and it was detected.
THESE ARE THE NEW SETTINGS UNDER WHICH IT WAS DETECTED. Many thanks for the assistance and help ...greatly appreciated.
Problem solved My pleasure. Overall, this is proof of the pudding all software has to be configured properly. If not, users are bound to get into trouble. As for NOD32: there is a help/instruction file available from the website Take good care and regards, paul
please excuse my ignorance..cannot find a setting that says "display warnings" enabled. Here are my settings The only thing that seems to be similar is the silent mode = No
Thanks again.....my concern here is that this was setup as a "default" from the original installation ....therefore I am assuming the settings that "NOD" thinks we should have. Not being very experienced one would kind of rely on Eset to supply a default setting to "scan the lot"... I know this is the Nod forum, but do these messages get back to Eset?
IMON setup > scanner setup > actions > notify... My setting was "Clean / Quarantine".....now changed to "notify / offer an action" Which one is better?
A matter of choice really. Personally, I do prefer the "notify/offer an action" option. This way, one has a choice in case there's no cleaning option (as has been the case here) - and will be alerted; a major advantage. regards. paul
My question to Eset, why not simply default the settings to the above/below screen shot, this is what we set up EVERY single installation of Nod on a clients PC, it gives the best detection, so why not default it? If someone wants to un-tick something, let them wander through the product and do so, the average user does not want to wander, they just want it to work straight out of the box, as can be seen by this post, unnecessary stress was caused to a user because these were not default settings. Cheers