EKRN.EXE

Discussion in 'ESET NOD32 Antivirus' started by negioigen, May 27, 2008.

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  1. negioigen

    negioigen Registered Member

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    When Nod32 does an auto virus signature update it fails hanging my computer with an EKRN.EXE error. See screen shot.
    After using Nod32 for some years now this problem only just began about a week ago. I had to disable auto updates to avoid problem. Has anyone experienced this?

    http://jemoreau.ca/eset1.jpg

    eset1.jpg
     
    Last edited by a moderator: May 27, 2008
  2. Capp

    Capp Registered Member

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    What is the current version you are using?
     
  3. negioigen

    negioigen Registered Member

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    Current version is: 3.0.650.0
     
  4. Capp

    Capp Registered Member

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    You could try updating to the newest version 3.0.657 and see if that helps with your problem.

    It sounds like there could be a problem with the installation. I would recommend doing a complete uninstall of your current version and download/install the newest version.
     
  5. negioigen

    negioigen Registered Member

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    Did as you suggested and it now seems to work. Will let you know if it should fail again.

    thanks
     
  6. Chamlin

    Chamlin Registered Member

    Joined:
    Aug 8, 2006
    Posts:
    449
    For the last week I too have had my computer hanging on an EKRN.EXE error. Have to reboot each time. Usually works upon a reboot, but tonight I had to reboot many times.

    Any ideas?

    Information on other scanner support parts
    Advanced heuristics module version: 1070 (20080212)
    Advanced heuristics module build: 1171
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1070 (20080506)
    Archive support module build version: 1212

    Information about installed components
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Base
    Version: 2.70.32
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Internet support
    Version: 2.70.32
    NOD32 for Windows NT/2000/XP/2003/Vista/x64 - Standard component
    Version: 2.70.32

    Operating system information
    Platform: Microsoft Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 2048 MB
    Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2133 MHz)
     
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    You have posted to a v3 forum. Does installing ESET NOD32 Antivirus make a difference and resolves the issue?
     
  8. Chamlin

    Chamlin Registered Member

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    Aug 8, 2006
    Posts:
    449
    Oops. Was so relieved to see the EKRN.EXE issue I just jumped right in. Haven't updated because a while back (I think) there was a conflict with Comodo. I'll re-post in the 2.x forum. I would like to update to v3...just need to find a good, simple firewall to go with it.

    Peace,
    Chamlin
     
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