web site problem?

Discussion in 'ESET NOD32 Antivirus' started by Alaska99, Apr 25, 2008.

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  1. Alaska99

    Alaska99 Registered Member

    Joined:
    Jun 27, 2007
    Posts:
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    I can,t access to www.sunlife.ca with my pc with nod32. My other pc without nod32 can! Is it eset blocking it? Who can access this site?

    thank you
     
  2. Thankful

    Thankful Savings Monitor

    Joined:
    Feb 28, 2005
    Posts:
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    Location:
    New York City
    I have no problem accessing that site.
    Are you running version 3.0.650.0?
     
  3. Alaska99

    Alaska99 Registered Member

    Joined:
    Jun 27, 2007
    Posts:
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    yes i use version 3.650
    I shutdown my firwall but no success.
     
  4. ASpace

    ASpace Guest

    If you want to be 100% sure if it is ESET or not :

    1) Open Task Manager and stop egui.exe (End Task)
    2) Open Start -> (Settings) -> Control Panel -> Administrative tools
    3) Choose "Services"
    4) Find ESET Service
    5) Right click the service and choose "Stop"

    Now when the service is successfully stopped , EAV is entirely stopped .

    If you can now access the site , it was the ESET software that was guilty . If you still can't access the site , it is not EAV .

    Restart your computer to re-enable EAV.
     
  5. Alaska99

    Alaska99 Registered Member

    Joined:
    Jun 27, 2007
    Posts:
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    Unable stopping eset service, stop is "gray" I have vista x64 and administrator account.
     
  6. ASpace

    ASpace Guest

    Sorry . My mistake . Try to first right click the service and choose Properties . Then make the service "Disabled"

    Now right click ESET Service and choose Stop


    In order to re-enable the service , adjust it to Automatic and restart your computer
     
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