OK .. How do I get KAV7 to work?

Discussion in 'other anti-virus software' started by Brian N, Aug 17, 2007.

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  1. steve1955

    steve1955 Registered Member

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    Try contacting kasperky direct:-I'm sure they would help and want to know about probs you're having:-its in their inerest to know of any probs with software
    Re-Fresh inbstal so no driver conflicts:blink:P installs drivers for your hardware so you really cannot rule that out 100%(unlikely though!)
    just a thought,hoe do you connect to internet,router or modem?
     
    steve1955, Aug 18, 2007
    #26
  2. Brian N

    Brian N Registered Member

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    It's a Danish OS .. Think that has something to do with it ?
     
    Brian N, Aug 18, 2007
    #27
  3. steve1955

    steve1955 Registered Member

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    did you download english version?

    try this(danish version)

    ftp://ftp.kaspersky.com/products/release/danish/

    Kav 7 not released for Danish yet but Kav 6 is there!
     
    steve1955, Aug 18, 2007
    #28
  4. LowWaterMark

    LowWaterMark Administrator

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    Some posts suggesting that the thread starter change to another AV product have been removed.

    When a thread is posted with specific questions or issues, such as asking how to make a product or a feature within a product work properly, then all replies should be along that line. That's what the thread is about. It's not an opportunity to tell the person to switch to whatever product you like or use.
     
    LowWaterMark, Aug 18, 2007
    #29
  5. Don Pelotas

    Don Pelotas Registered Member

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    Nope, as it happens i have installed 6.0 and 7.0 without issue's on many danish pc's......................XP & Vista.

    The only thing i can think of besides the obvious hardware conflict..................is disabling the NDIS filter in network connnection before you reboot.
     
    Don Pelotas, Aug 18, 2007
    #30
  6. steve1955

    steve1955 Registered Member

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    I think your easiest way to get this resolved is to contact Kaspersky and give them details of installed hardware on your PC,that way it stps us trying to guess what is causing problem,which to be honest is all any forum can do(unless you actually hit lucky and get a reply from someone with exactly same PC with exactly same problem:-very unlikely!)
     
    steve1955, Aug 18, 2007
    #31
  7. quazimutato

    quazimutato Registered Member

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    It's impossible to update as i have no internet connection once i install the program.
     
    quazimutato, Aug 18, 2007
    #32
  8. steve1955

    steve1955 Registered Member

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    as Don suggested :-disable NDIS filter in your nework connections
    was image here showing where to disable this driver last night:-its gone this morning!
     
    Last edited: Aug 19, 2007
    steve1955, Aug 18, 2007
    #33
  9. randomness

    randomness Registered Member

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    You might have a conflict between the NDIS network driver that Kaspersky installs and a specific driver for the network card that you have in your PC. Try to install the KAV with minimum components, without "web anti-virus" or "e-mail anti-virus" components. Also, try posting your particular hardware configuration (including the hardware drivers that are installed on your system) on the official forums (with the description of your problem), it might be helpful for Kaspersky's developers to figure out the exact cause of the problem.
     
    randomness, Aug 18, 2007
    #34
  10. WSFuser

    WSFuser Registered Member

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    You could try finding an updated driver for your network card. Install the driver before KAV.
     
    WSFuser, Aug 18, 2007
    #35
  11. Macstorm

    Macstorm Registered Member

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    According to your first post, you are trying the demo version of KAV 7 (23.6MB).

    Try installing the official version instead (21.4MB) and see what happens: http://www.kaspersky.com/productupdates?chapter=186435857&downlink=206908535

    While installing, you can activate the trial mode as well.

    Regcleaners apps is always recommended in between installations.
    .
     
    Macstorm, Aug 20, 2007
    #36
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