Problems Downloading Updates

G'Day All,

I have a client that purchased NOD32 and installed with no probs.
Now when she tries to update a message appears saying that TRANSFER FILE IS DAMAGED.

I have since uninstalled NOD32 then reinstalled but the prob is still there.

Is there a registry setting that I have to delete to fix?

Awaiting your answers and thanking you in advance.

Regards

Paul

 

Paul,
I'm not 100% sure, but it sounds like a corrupted download.
When you uninstalled, after rebooting did you go into the programs directory and delete ESET? Maybe run a regcleaner too.............I'd do it in this order:

Uninstall NOD32
Reboot
Del ESET from "c:\program files"
Empty trash can
Run regcleaner and delete all traces of ESET
Reboot
Reinstall NOD32
Reboot
Run update

 

Will do this as soon as I get back from hols. If I still get the prob I'll get back to the forums.

Paul

 

Hello.

Try the above suggestions first, but also, after you find the ESET
folder in Program Files and delete it, you may also want to do a search for NOD32 in Windows, and being careful, then delete those. If you feel comfortable with the registry, do a search for Nod32 and ESET, be PARTICULARLY careful with anything you find ESET, because you may wind up deleting something that says "RESET". Delete those entries and see..If in doubt, don't delete!

I use Registry First Aid.. It's very good and seems to find a lot of stuff others don't...