Mozilla/Firefox Not Installed ???

Hi,

I've been using SWB for 15 months without any issues or complaints.

However, last night after performing a typical " Manual Update " and showing 5440 protected items .... SWB now indicates that Mozilla/Firefox is not installed when in fact I have 4 user profiles on my PC.

I've already performed an uninstall / reinstall and this issue persists.

Can anyone explain or resolve this problem ?

HR

 

See if any of the suggestions here help:
Troubleshooting: SpywareBlaster didn't detect your Mozilla/Firefox profile
http://www.javacoolsoftware.info/kb/idx/9/073/article/

 

Thanks for the link .... I'll check it out .... but I have found the problem.

Due to the problem ( FF would not open ) that the most recent build of the Adblock extension had caused on my PC .... I had color coded the Mozilla & Firefox folders for a quick access path to the Firefox extensions folder.

I did this with a program called iColor Folder. Once I had applied a color .... blue, green, etc .... to these folders Spyware Blaster no longer recognized them as Mozilla or Firefox files and profiles.

This sounds very strange I realize, but once I removed the " Color Label " as it is called, and opened SWB once more it immediately recognized my FF profiles once again.

I imagine even Javacool would find this one bizarre !!

HR