How do 2 Fulls w/incrementals per month?

Hello jeanm,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build (2337) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

Please note that Acronis True Image 9.0 does not have any critical timing.

Could you please reproduce the problem and make a screen shot or a digital photo of the error message?

Please tell us where you store your incremental images?

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
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Tatyana Tsyngaeva