IBM Cloud suffers prolonged outage

guest · Jun 9, 2020

IBM Cloud suffers prolonged outage
June 10, 2020
https://techcrunch.com/2020/06/09/ibm-cloud-suffers-prolonged-outage/

The IBM Cloud is currently suffering a major outage, and with that, multiple services that are hosted on the platform are also down, including everybody’s favorite tech news aggregator, Techmeme.

It looks like the problems started around 2:30pm PT and spread from there. Best we can tell, this is a worldwide problem and involves a networking issue, but IBM’s own status page isn’t actually loading anymore and returns an internal server error, so we don’t quite know the extent of the outage or what triggered it.
IBM Cloud’s Twitter account has also remained silent, though we found a status page for IBM Aspera hosted on a third-party server, which seems to confirm that this is likely a worldwide networking issue.
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Update #1 (5:06pm PT): we are seeing some reports that IBM Cloud is slowly coming back online, but the company’s status page also now seems to be functioning again and still shows that the cloud outage continues for the time being.
Update #2 (5:25pm PT): IBM keeps adding additional information to its status page, though networking issues seem to be at the core of this issue.
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guest · Jun 10, 2020

IBM Blames “Third Party” for Global Cloud Outage
June 10, 2020
https://www.cbronline.com/news/ibm-cloud-outage

IBM points the finger…
An IBM Cloud outage that hit 80 data centres globally for well over three hours late Tuesday has been blamed by Big Blue on an unnamed “issue introduced by a 3rd party provider” that it says it fixed by “adjusting routing policies”
The sweeping outage began on June 9 at 11.00pm and was fixed by June 10, 2.39am, IBM said in an update posted at 12.18pm BST.

Rubbing salt in the wound for the customers, the IBM status page is also served on the IBM cloud and was returning an internal service error for concerned users. (This is a surprisingly common issue that, naturally, means when there is an outage, people can’t learn a great deal about it…)

IBM, when pressed for comment by Computer Business Review, merely told us: ““All IBM Cloud services have been restored”.
We’ll eagerly await the autopsy.
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