Feature Request - Ignore certain results from future scans

Hi there

I submitted this via the beta feedback forum but thought I'd make a post on here to in case there is a higher chance it will get viewed.

I have been using the beta of Eset smart security 6 for a few days and think it looks good but noticed a little thing that slightly annoys me.

When a scan finishes your are given two sometimes three options. These are Delete, No Action and sometimes Heal.

I would like if possible an option to ignore, basically making Eset ignore these stuff on all future scans. This would allow me to make Eset ignore any false positives it finds, or possible programs marked as possible unwanted start from the results. I know I can do this myself in the settings but it would make far more sense in my opinion to have this option at the end of results. I am sure many would use this option and it would be far quicker.

Thanks
Peter

 

Hello,

The feedback will be logged, but do keep in mind this could expose a system to threats if misused (unintentionally or otherwise).

Regards,

Aryeh Goretsky

 

Hi. Would asking for a password prevent any misuse e.g. viruses trying to automatically add themselves to the ignore list.

Also adding a warning onto it e.g. something like "This possible infected file(s) will be ignored and may cause future issues" or something.

It would be a handy feature and down to the users own responsibility if they used it. You already have a feature for this in the advanced area to so it wouldn't be much of a problem in my opinion having it on here (the password part would prevent anyone who shouldn't be ignoring them from doing so).

 

Hello,

Possibly, but I don't think ESET wants to get into a chess game with malware authors over keylogging and forcing password entry or otherwise tricking the user. The request has been logged by ESET, though, so we will see what happens, but given that they just released V6 of their products, it might be a while before any new features/versions start to appear.

Regards,

Aryeh Goretsky