Uber will reportedly let riders have journeys audio-recorded for safety

guest · Nov 21, 2019

Uber will reportedly let riders have journeys audio-recorded for safety
People will apparently be able to choose whether to have their journey recorded
November 21, 2019
https://www.cnet.com/news/uber-will-audio-record-us-rides-for-safety/

Uber will apparently start recording audio during rides in the US, as part of the ride-hailing company's recent safety push. The feature will let users opt in for trips and come with a warning that journeys can be recorded, the Washington Post reported Wednesday.
The feature is designed to comply with local laws.

Neither riders nor drivers will be able to listen to the recordings, the Post noted, and the audio will be encrypted for privacy purposes. After a trip, people will apparently get the chance to report a safety incident and send the recording to Uber customer support agents, who'll assess the situation.
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TechSpot: A fine line between privacy and safety

A hot potato: Uber clearly believes the perceived benefits of audio recording outweigh the shortcomings associated with personal privacy. They'll need to tread very carefully, however, as this is a hot-button subject right now with severe implications if mishandled.

Given the current landscape regarding privacy concerns, it would seem like a risky move for Uber. Furthermore, many regions have strict laws regarding wiretapping and eavesdropping – how does Uber plan to circumvent those? What happens if Uber later decides to somehow monetize this data?
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