Official AV product Support Forums

Discussion in 'other anti-virus software' started by Howard Kaikow, May 16, 2006.

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  1. Howard Kaikow

    Howard Kaikow Registered Member

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    Which AV products have "official" support forums in which representatives of the AV software company actually participate:

    1. NAV has no such critters of which I am aware,
    2. McAfee has http://forums.mcafeehelp.com/.
     
    Last edited: May 16, 2006
    Howard Kaikow, May 16, 2006
    #1
  2. RejZoR

    RejZoR Lurker

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    RejZoR, May 16, 2006
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  3. Chubb

    Chubb Registered Member

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    Chubb, May 16, 2006
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  4. shek

    shek Registered Member

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    shek, May 16, 2006
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  5. Brandon

    Brandon Registered Member

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    Brandon, May 16, 2006
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    timcan Registered Member

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    timcan, May 16, 2006
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  7. TAP

    TAP Registered Member

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    Last edited: May 17, 2006
    TAP, May 16, 2006
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  8. dan_maran

    dan_maran Registered Member

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    dan_maran, May 17, 2006
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    mikesu Registered Member

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    mikesu, May 17, 2006
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    Firecat Registered Member

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    Firecat, May 17, 2006
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  11. lab

    lab Registered Member

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    lab, May 27, 2006
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    lab Registered Member

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    lab, May 27, 2006
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    The Phantom, Aug 6, 2006
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  14. SpySentinel

    SpySentinel Registered Member

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    SpySentinel, Aug 12, 2006
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  15. ASpace

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    ASpace, Aug 12, 2006
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  16. NAMOR

    NAMOR Registered Member

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    NAMOR, Sep 8, 2006
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  17. Martijn2

    Martijn2 Registered Member

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    --- (Nevermind, deleted)
     
    Martijn2, Sep 16, 2006
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  18. Supportguy

    Supportguy Registered Member

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    Frisk software has just launched a brand new forum. Be welcome and be merry :)

    F-PROT.COM Forums
     
    Supportguy, Dec 15, 2006
    #18
  19. Krishnan

    Krishnan Registered Member

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    Krishnan, Jan 18, 2007
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  20. EsoxLucius

    EsoxLucius Registered Member

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    EsoxLucius, Mar 26, 2007
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  21. Escalader

    Escalader Registered Member

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    Sorry but ZA forum doesn't qualify. The original post asked:

    "Which AV products have "official" support forums in which representatives of the AV software company actually participate:"

    We have been told several times that ZA officials do NOT monitor or react to any forum postings, even their own sponsored forum.

    Since the ZASS suite uses KAV so that forum would likely be a better choice.
     
    Escalader, Mar 28, 2007
    #21
  22. NAMOR

    NAMOR Registered Member

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    NAMOR, Apr 8, 2007
    #22
  23. lodore

    lodore Registered Member

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    shame they didnt have that f-secure forum when i had f-secure.
    useful for people who have f-secure thou
    lodore
     
    lodore, Apr 8, 2007
    #23
  24. chiawaikian

    chiawaikian Registered Member

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    Actually the forum moderators do get a hang of what is going on there since they do monitor the forums, along with the gurus giving their input at our hidden forum. They let the contributors and gurus do all the usual troubleshooting work though unless it comes to clarifying a new feature/bug, especially when a release has just been uploaded onto their servers.
     
    chiawaikian, Apr 14, 2007
    #24
  25. remind_me

    remind_me Registered Member

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    remind_me, May 1, 2007
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