Customer Satisfaction Survey-- free 2 months subscription extension

Thanks Eset, mine has been extended until april 9/2006
It is really appreciate.

 

I received my email also. Thanks Eset and the poster who pointed out this great deal.

 

Still waiting for my email from ESET Did I miss the boat for the 2 month extension.'(

 

The same here

 

same here

 

SAME HERE.

 

Same here...

 

That should tell you which boat I'm on

 

No email here either.

 

Would someone "in the know" please post reason for notification delay?

 

A really nice solution to this whole situation is implementing a subscription notification date within the program.

 

Hello folks,

Of all the responses we received, only about 35% included an email address for us to respond to. Of those, quite a few email addresses were incorrectly entered and therefore bounced. Also, there were some clients from certain countries, who we could not verify their license because some distributors enter their own email address in our database. Also, some people that completed the survey did not have current NOD32 licenses and the condition of the offer was that a 60 day extension would be offered to existing users.

I've just checked with the girls that are dealing with the extended licenses and almost everybody that could be contacted, has been contacted. If you feel that you have entered your email correctly when submitting the survey and that you have an existing license and have not been contacted yet please send me a PM and I'll pass the details on to our customer service department.

Regards,
Bandicoot.

 

Bandicoot,

The remaining 65% of those who didn't include an email address, might as well just like me ran in the firewall issue mentioned. Some of them entered the email address in the last field in the survey (comments iirc) , are those fields being checked too ?

 

I took the survey while on my office computer, for fear of it being discontinued by the time I got home. My school network is (unfortunately) proxied to oblivion so I'm wondering if that might have negated my entry.

If that's the case, I'm going to be one very very upset person. I lost a chance to attend the AMD Athlon64 launch event two years ago because the proxy refused to let my email function properly (from my webmail account, no less!), and now this... ergh...

 

i take the survey i have my current NOD32 licenses which expiry on Dec/2006, i put on the survey the email that i use when i pay for my nod32 and i dint receive my 2 extra month, what can i do at this point, can you help me?

thanks

 

I still don't understand why I haven't received an e-mail confirmation since everything went smooth including my e-mail address at the end, but a PM has been sent.

 

Seems simple to me?

 

lol i forgot that after read hes post, i hate be old

 

One is never old, only years get older

 

Thanks Nigel . Got the message and I will await their email . God Bless

 

LOL! 5150

"I took the survey while on my office computer, for fear of it being discontinued by the time I got home. My school network is (unfortunately) proxied to oblivion so I'm wondering if that might have negated my entry.

If that's the case, I'm going to be one very very upset person. I lost a chance to attend the AMD Athlon64 launch event two years ago because the proxy refused to let my email function properly (from my webmail account, no less!), and now this... ergh..."

 

I'll refer you back to Bandicoots message:

Cheers

 

Blackspear, ~snip~! I was quoting "AshG" above. LOL! How many 5150s are on this bored, ~snip~! read before posting

 

Aren't statements of a religious nature against the TOS?

 

As you hadn't used quotes and being unfamiliar with term 5150, it appeared to be you making the particular statement.

Cheers

Blackspear.