Airlines, Banks And Other Companies Across The World Hit In The Latest Web Outage

guest · Jun 18, 2021

Airlines, Banks And Other Companies Across The World Hit In The Latest Web Outage
June 17, 2021
https://www.npr.org/2021/06/17/1007...orld-hit-in-latest-web-outage?t=1623989375467

Several major companies, financial institutions and airlines from the U.S. to Australia and Hong Kong suffered brief online outages Thursday due to a third-party IT provider.

The outage appeared to affect each company's website and mobile applications. Internet monitoring websites including ThousandEyes and Downdetector.com showed disruptions across the world.
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Akamai Technologies, a Massachusetts-based IT firm that provides content delivery and internet security services to many major companies, said it was aware of an outage on one of its platforms but was resolving the issue.

"Akamai can confirm the segment of our Prolexic platform impacted is up and running and we are continuing to validate services," spokesperson Chris Nicholson told NPR in an emailed statement. "We will share more details of what transpired, but our first priority is ensuring all customer impact is mitigated."
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Virgin Australia, an airline, reported problems with its website and Guest Contact Centre. As of Thursday evening local time, the airline said the technical issues had been resolved and its platforms were operating as normal.

The company said an issue with the "Akamai content delivery system" was to blame for the service problems across the world. The airline uses Akamai's third-party system for IT network authentication.
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Airlines, Banks And Other Companies Across The World Hit In The Latest Web Outage

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