whats up with acronis chat

Discussion in 'Acronis True Image Product Line' started by Lamini, Aug 16, 2008.

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  1. Lamini

    Lamini Registered Member

    Joined:
    Jul 31, 2008
    Posts:
    15
    I have not been able to use it for the last week, or is it my luck.
     
    Lamini, Aug 16, 2008
    #1
  2. Lamini

    Lamini Registered Member

    Joined:
    Jul 31, 2008
    Posts:
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    and how about a phone number! nothing but answering machines!
     
    Lamini, Aug 16, 2008
    #2
  3. DwnNdrty

    DwnNdrty Registered Member

    Joined:
    Mar 28, 2007
    Posts:
    3,335
    Location:
    Florida - USA
    It's the way of the business world nowadays. That's why this forum exists.
     
    DwnNdrty, Aug 16, 2008
    #3
  4. Lamini

    Lamini Registered Member

    Joined:
    Jul 31, 2008
    Posts:
    15
    excuses!

    thats so wrong

    just like having product box images of their products, you dont get them. pdfs for manuals, emails for serial numbers, URLs for download links.

    And I PAID $100 FOR THEIR SUPPORT, PER PRODUCT
     
    Lamini, Aug 16, 2008
    #4
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Lamini,

    Thank you for choosing Acronis Software.

    We are sorry for delayed response.

    Could you please describe problems you encountered with using the chat service in some more details?

    Please be aware that our phone lines are usually very busy, so you might need to wait a while till one of our operators is free.

    Thank you.
    --
    Marat Setdikov
     
    Acronis Support, Aug 24, 2008
    #5
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