True Image 9.0.2323 Won't Update

Discussion in 'Acronis True Image Product Line' started by npomeroy, Jan 4, 2006.

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  1. npomeroy

    npomeroy Registered Member

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    Jan 4, 2006
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    I have downloaded the update above and when I run it it goes through the install process and tells me its successful. But upon reboot the version is still the 9.0.2289 version. Can you tell how to get the upgrade to "take"? OS is XP SP2 and all latest patches. Thank you.

    Neil
     
    npomeroy, Jan 4, 2006
    #1
  2. Mem

    Mem Registered Member

    Joined:
    Mar 7, 2005
    Posts:
    292
    I believe the only change was to the boot CD in the upgrade and that will show the correct version number (bug in not updating the HD copy). The only way to get both is to uninstall TI and then install the new version - both will show the correct 9.2323 version numbers.
     
    Mem, Jan 4, 2006
    #2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Neil,

    Thank you for choosing Acronis Disk Backup Software.

    Please download and install the latest build (2337) of Acronis True Image 9.0 which is available in the Product Updates section of our web-site.

    Please uninstall any previously installed build prior to installing the new one.

    If you have any further questions please feel free to ask.

    Thank you.
    --
    Tatyana Tsyngaeva
     
    Acronis Support, Jan 6, 2006
    #3
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