Snap Deploy - Multiple Image Files

I'm using a trial version of Snap Deploy. I have a problem when trying to deploy an image to a PC. It seems the problem is that Snap Deploy splits the image that I create into 2 seperate image files (.TIB files). However, there is no way to include both of these image files in one template thus there is no way Snap Deploy to know about the second half of the image. The first image file stops at 4GB. I've had no problems restoring an image that's less than 4 GB. How can I get around this problem? Here's the log file (** line with the error)...

<event code="0" id="10" message="Host '192.168.0.154' query for deploy" module="100" time="1133202306" type="2" />
<event code="0" id="11" message="Session 'Default': Join client '192.168.0.154'" module="100" time="1133202306" type="2" />
<event code="0" id="12" message="File 'F:\PC Images\DellOptiPlex2.tib' is accepted to download from FileServer as '59109857502'" module="100" time="1133202357" type="2" />
<event code="0" id="13" message="New script session 'Deployment template 11/28/2005 1:21 PM' was added" module="100" time="1133202357" type="2" />
<event code="0" id="14" message="Session 'Deployment template 11/28/2005 1:21 PM': Join client '192.168.0.154'" module="100" time="1133202357" type="2" />
<event code="0" id="15" message="Remove client '192.168.0.154' from session 'Deployment template 11/28/2005 1:21 PM'" module="100" time="1133202458" type="2" />
** <event code="2" id="16" message="Host '192.168.0.154' failed to deploy" module="100" time="1133202458" type="5" />
<event code="0" id="17" message="Session 'Deployment template 11/28/2005 1:21 PM' is removed" module="100" time="1133202458" type="2" />

 

Hello sat,

Thank you for choosing Acronis Complete System Deployment Software.

Could you please follow my instructions here and send all the information to Acronis Support along with the link to this thread? We will certainly help you with the solution.

Thank you.
--
Irina Shirokova

 

i would love to see solutions to all these issues i am reading about. i am experiencing the same problem as this guy..

 

Hello fsulawndart,

Thank you for choosing Acronis Complete System Deployment Software.

Please follow the instructions provided by Irina in this post.

Then please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread.

We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko