RVS 3 expires when time shifting computer

Discussion in 'Returnil Betas' started by Coldmoon, Jun 3, 2009.

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  1. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi all,
    We recieved a report from a user today indicating that installation of RVS 3 Beta 4 resulted in the product registration being expired due to a unique set of circumstances. We are working to fix this issue as quickly as possible.

    What happened:

    1. Install RVS 3 Beta 4 on a time shifted system (Ex: Today's date is June 2009 but the system is set for June 2000) - software registration is shown as expired
    2. Common method to correct - User resets their system time to the current day/date - the software still shows expired
    3. Uninstall/reinstall with proper day/date reset before installation of the software - still results in expired registration

    The work-around:

    If this happens, please do the following:

    1. Exit (stop) the Returnil GUI
    2. Run "services.msc" and then stop the "Returnil Core Service"
    3. Open a command prompt, change directory to
    %SystemRoot%\system32\Returnil\RVS3, and then delete all "*.db" files
    4. Restart the "Returnil Core Service"
    5. Restart the Returnil GUI

    This should correct the issue.

    Mike
     
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