Protocols are not saved

Hi folks,

Suddenly discovered that whatever scan I do, the protocols are not saved in NOD GUI. Tried re-install, uninstall and clean install but nothing has cured the protocols problem. Apart this, NOD works flawlessly. Using v2.50.41. Had not ever problem with this. Can any1 help?

Thanks and regards,
f11

 

It's a strange thing since other protocols in System events tab, viruses protocols tab and in quarantine tab are saved, only protocols in the scanner protocols tab are missing. I tried different types of scan but no joy.

It makes me crazy. Have some1 a clue?

Thanks,
f11

 

Check if the nod32 subfolder exists in program files\eset\logs and contains some files.

 

To Ronjor:
Having winXP pro SP1 with following real-time protection => SpywareBlaster, WinPatrol, Prevx, ZA Pro, ProcessGuard, NOD, Ad Muncher

To Marcos:
No, subfolder nod32 doesn't exist in program files\eset\logs. Only 2 *.dat files are there (virlog and warnlog)

Thanks and regards,
f11

 

Everything's OK!!!

I did more research and have found out that CrapCleaner was the culprit because he cleared log files but including sub-folder nod32 what resulted in no possibility to save log files due to missing sub-folder nod32.

So, firstly I changed setting in CCleaner to clear only files inside the sub-folder without deleting the folder itself. Then I recreated the sub-folder in program files\eset\logs and tried a few scans ... and... logs are saved there.

So, if using CCleaner, in "winapp2.ini" you should use the following parameter instead of the original:
FileKey2=%ProgramFiles%\ESET\logs\nod32|*.*

Hope to have helped you.
Regards,
f11