National Australia Bank Says Data Breached on 13,000 Customers

guest · Jul 26, 2019

National Australia Bank Says Data Breached on 13,000 Customers
July 26, 2019
https://www.bloomberg.com/news/arti...a-bank-says-data-breached-on-13-000-customers

National Australia Bank Ltd. has begun contacting about 13,000 customers whose personal information was breached in violation of its data security policies.
Data including names, dates of birth and contact details were uploaded to the servers of two data service companies without authorization, the Melbourne-based lender said Friday in a statement.

The issue was due to human error and the bank takes full responsibility, Chief Data Officer Glenda Crisp said.
No log-in or password details were compromised and customers don’t need to take any action with their accounts, the statement said.
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Statement: NAB apologises to customers for data breach

guest · Jul 29, 2019

NAB Apologizes After Breach of Personal Data
July 29, 2019
https://www.bankinfosecurity.com/nab-apologizes-after-breach-personal-data-a-12846

National Australia Bank says it is contacting 13,000 customers after personal account data was uploaded without authorization to two data service providers.
NAB, one of the four largest banks in the country, made the announcement late on Friday afternoon.

"There is no evidence to indicate that any of the information has been copied or further disclosed," NAB says in a notice to customers.
"We take the privacy and the protection of customer information extremely seriously and I sincerely apologise to affected customers," says NAB's Chief Data Officer Glenda Crisp in the notice. "We take full responsibility. The issue was human error and in breach of NAB's data security policies."

Human error is responsible for a surprisingly high percentage of data breaches.
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